Business Units
Culture of Feedback
Building Connections
Telling JFF's Story
Miscellaneous
100

This JFF Business Unit drives innovation by providing infrastructure to scale solutions for social impact.

What is JFF Labs

100

This is the tool JFF encourages staff to use for giving and receiving feedback in a structured and accessible way.

What is Culture Amp's Anytime Feedback?

100

Unlike closed-ended questions that result in "yes" or "no" answers, these encourage deeper conversation and understanding.

What are open-ended questions?

100

JFF is building a future that works for this group of people.

Who is everyone?

100

Maria Flynn’s dog is named after a famous coffee chain.

Who is Dunkin?

200

This JFF center focuses on eliminating barriers to economic advancement for individuals impacted by the justice system.

What is CJEA  or Center for Justice & Economic Advancement?

200

This type of question is better than "Why" when giving feedback because it encourages curiosity and avoids defensiveness.

What are "What" and "How"?

200

JFF has these groups that focus on connection, learning, and employee voice, helping to foster belonging and inclusion.

What are ERGs?

200

By 2033, JFF aims to ensure this many Americans facing barriers to economic advancement have quality jobs.

What is 75 million?

200

This system is used at JFF to manage tasks and workplans efficiently.

What is Asana?

300

JFF developed this framework to help employers create inclusive talent practices and improve workplace equity.

What is the Impact Employer Framework?

300

Effective feedback should be specific, actionable, and this third key characteristic to ensure it has the greatest impact.

What is timely?

300

These two words demonstrate curiosity and encourage open dialogue without making the other person defensive.

What are “what” and “how”?

300

This document serves as the single source of truth for how JFF communicates about its mission and impact.

What is the key messaging document?

300

JFF staff use this system to track and manage external relationships.

What is Salesforce?

400

This unit works to improve how education and training providers support learners and workers in advancing economically.

What is the Education Practice?

400

When giving feedback, starting with a small, permission-seeking question helps prepare the recipient and gives them a sense of autonomy.

What is a Micro-Yes?

400

This multi-seniority, multi-department committee provides diverse perspectives on JFF’s employee engagement strategies.

What is the DEI Advisory Committee?

400

JFF describes these as jobs that provide competitive pay, benefits, stability, career growth, and a supportive environment.

What are quality jobs?

400

This biweekly internal email newsletter keeps staff updated with important announcements and news.

What is In The Know?

500

This type of business unit focuses on a market, while these focus on a population or topic.

What are Practices and Centers?

500

When receiving feedback, this technique involves summarizing what you heard to ensure clarity and alignment with the feedback giver.

What is a Repeat-Back?

500

This level of listening goes beyond hearing words and picks up on non-verbal cues like body language, tone, and emotions.

What is Sensing?

500

JFF’s elevator pitch explains that the organization helps people access education and training to do this.

What is find jobs that drive economic success for themselves and their families?

500

This signature JFF event convenes changemakers in education, workforce, and policy to drive equitable economic advancement.

What is the Horizons Summit?

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