Category 1
What Tool I am?
_____ access management system enables Auctane to control and protect user access across the different web applications used throughout the organization.
OKTA
What Tool I am?
_____ is our organization-wide communication platform.
Slack
What Tool I am?
_____ is Auctane's employee service request portal. You can use this portal to submit tickets to teams across the organization for various needs.
Auctane Service Desk
What Tool I am?
_____ is a cross-platform screen capture and screen recording application that supports online storage and sharing.
Zight
What Tool I am?
_____ is our team workspace where Auctane employees can collaborate and store knowledge for everyone to access.
Confluence
What are the two ways you can search for pages in Confluence?
•General search bar - located in the top right-hand corner.
•Search in spaces - all spaces have a search bar specifically for their content.
What should you keep in mind when adding a Slack profile picture for work?
Ensure it is professional and appropriate for the workplace
During onboarding, you will likely need to submit a request for access to a __________ or to be assigned __________ needed to do your job.
web application; hardware or equipment
Give an example of something you can do with Zight.
Screen capture
Screen recording
Are you allowed to share links or images of Confluence content with merchants or anyone outside the organization? Why?
NO. The reason you cannot and should not share links or images of Confluence content with merchants or anyone external is because Confluence is an internal knowledge and collaboration platform
How do you access Confluence from your Okta dashboard?
To access Confluence, return to your Okta dashboard and click on the tile displaying the Confluence brand depicted below.
When you click on the Confluence tile, your browser will redirect you to the Confluence dashboard.
What steps should you follow to set a status in Slack?
1. Click on your profile image icon in the upper right‑hand corner.
2. Select “Update your status.”
3. Choose a preloaded status or create your own custom status.
How to access Auctane Service Desk?
To access the Auctane Service Desk from your Confluence dashboard, click on the bento menu in the upper left-hand corner. When the drop-down menu appears, select Auctane Service Desk at the bottom.
What steps should you follow to capture a screenshot using the Zight Chrome extension?
Click the Zight icon: This opens the menu of capture options. Choose “Screenshot”
Which two links can you use to access the Auctane Okta dashboard?