START SERVICE
Enrollments offered to the customer
What is e-statements/average payment plan/bank draft
What is GSON15/GSON30
Statues on account focus active
What is gas on
The enrollments customer opts in for to have full deposit waived
What is e-statements
Purpose of the customer locator screen
What is searching up any existing customer records
When to Bypass Lexis Nexis
What is a customer with no SSN
What is Large Commercial & Transportation
The button where you can find the deposit amount
What is account homepage/deposit quote
Access questions
What is O+E/Pets/Meter Access/Gated community
The email address customer in KS will submit ID documents
What is KGSIdVerification@onegas.com
The quick action for to set up customer to BANK DRAFT
What is make payments
You switch from ___ to ___ when waving the deposit
What is switching deposit required from YES to NO
Information required to create a new customer account
What is:
Full name/SSN/DOB/Employer/Phone #/Email address/ mailing address
Information provided to the customer when requesting documents
What is, full account number/method to send/what to send
The service order is pink
What is an open order
What is the first bill
Box that is unselected in the payment calculator
What is Pay Now?
Lexis nexis is used for
The customers 18 digit account number is split in 3 sections
What is customer ID/ premise #/ check digit code
What is prepay?