I'd Like To Order A Medication
I Was Just At The Pharmacy....
Name That System
Who's At Cigna
What's On The Assistant
100

What are the Hot Keys to view a Pt's Allergies and Health Conditions?

What is P3 & P4

100

Where would you check for a DMR Reimbursement? 

What is Iview or RxNova

100

What system do you use to schedule a call back to your member if it's needed?

What is FMS

100

Who is the head of Pharmacy in Pittsburgh?

Who is David Kiray

100

Where do you go to clock in everyday?

What is OMD

200

What Hot Key do you use to send out a fax?

What is Z-Zattach 

200

Where do you check for 215 Eligibility?

What is CED

200

What is the system where Home Delivery Prescriptions are ordered?

What is MailRx

200

Who is the director of OneRx?

Who is Corey Robinson

200

Where do you go to submit a request for a damaged medication?

What is CSITR

300
Where do you go to see why a members order cancelled?

What is XrX Portal 

300

How many Tier Levels are on a Standard Plan?

What is 3

300

What is the system to view a more summarized version of benefits for a 215? 

What is BA

300

Name two other current SME's other than Liz and Melissa?

Who is Sue and Emily

300

What do you fill out if an order is in Failed Claims and it needs moved?

What is TD NonFormulary Emails

400

If a member has a Balance on the account what key do you use to view the balance?

What is B-Balance

400

If the Dr writes Dispense As Written for a medical necessity what is that code?

What is DAW 1
400

What is the system that is used to send Prior Auths to a Dr's Office?

What is CM

400

Who are the four supervisors?

Who is Derek Stephanie Carmen and Angel 

400

What do you click on to view Prior Auths?

What is PA Hub

500

When adding a new account who's is the only social you put on file?

What is the Primary

500

What is the BIN & PCN for a 215 Account?

What is BIN 017010 PCN 02150000

500

What is the system you use to view IFP benefits?

What is Facets

500

Who is the CEO of CIGNA?

Who is David Cordani

500

What do you submit when a customer calls in and wants their order shipped today?

What is Expedited order request
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