What are the Hot Keys to view a Pt's Allergies and Health Conditions?
What is P3 & P4
Where would you check for a DMR Reimbursement?
What is Iview or RxNova
What system do you use to schedule a call back to your member if it's needed?
What is FMS
Who is the head of Pharmacy in Pittsburgh?
Who is David Kiray
Where do you go to clock in everyday?
What is OMD
What Hot Key do you use to send out a fax?
What is Z-Zattach
Where do you check for 215 Eligibility?
What is CED
What is the system where Home Delivery Prescriptions are ordered?
What is MailRx
Who is the director of OneRx?
Who is Corey Robinson
Where do you go to submit a request for a damaged medication?
What is CSITR
What is XrX Portal
How many Tier Levels are on a Standard Plan?
What is 3
What is the system to view a more summarized version of benefits for a 215?
What is BA
Name two other current SME's other than Liz and Melissa?
Who is Sue and Emily
What do you fill out if an order is in Failed Claims and it needs moved?
What is TD NonFormulary Emails
If a member has a Balance on the account what key do you use to view the balance?
What is B-Balance
If the Dr writes Dispense As Written for a medical necessity what is that code?
What is the system that is used to send Prior Auths to a Dr's Office?
What is CM
Who are the four supervisors?
Who is Derek Stephanie Carmen and Angel
What do you click on to view Prior Auths?
What is PA Hub
When adding a new account who's is the only social you put on file?
What is the Primary
What is the BIN & PCN for a 215 Account?
What is BIN 017010 PCN 02150000
What is the system you use to view IFP benefits?
What is Facets
Who is the CEO of CIGNA?
Who is David Cordani
What do you submit when a customer calls in and wants their order shipped today?