Rates & Fees
What is the customer platform fee is a %
What is 13%
I get notified when my matched OneTap Qualified Technician is coming to me
What is the "On My Way" feature?
"I need people who can actually do the job. How do you make sure of this?"
What is "We qualify each of our OneTap Qualified Technicians and our process to join is application only. We don't let anyone join the app. Only the best of the best"
This company handles our background checks
Who is "Checkr"
How do I know if a marketing piece is good for external use?
What is "External Approved"
DAILY DOUBLE!!!
What is the vendor platform fee in a %?
What is 5%?
Not a technician but a _________ __________ Techncian
What is a "OneTap Qualified Technician"? or "Qualified OneTap Technician"
"I have my own handyman I've worked with that is the bomb dot com"
What is "We have a Preferred Technician feature where you can add your handyman to the app and when you have a request, it will route to them first automatically."
This company handles payment processing for customers and vendors/technicians
Who is Plaid?
The software we use that has our Brand Guidelines
What is "Trainual"?
What is the Virtual Credit Card (VCC) fee for technicians in a %?
What is 8%?
I can tap this to go right to a chat to say whats wrong and I dont need and app or password
What is a "Request Tag"? NOT a sticker!
"13%!!! That's so much!"
What is "Traditionally when you use a large services company you pay anywhere from 40-60% markups. With us you get a TrueRate estimate that gives you a fair price every time. What's better? 13% or 40%?"
The company that handles our Banking APIs and VCCs
Who is "Increase"?
I am a brand advocate and the Marketing team has asked me to apply to be a _________.
Who is a "OneTap Ambassador"?
What is the total company rake in a %?
What is 26%?
This matches me with the right technician for the job every time so I know I have the best person for the job at my front door.
What is "AI Matching"?
"What makes you all different from Angie or Thumbtack?"
What is "We are not a marketing agency and leave you stranded after matching. We deliver repairs and handle the whole transaction from the TrueRate estimate, to the AI Match, all the way to job completed and a review to make sure it was completed up to your standards."
The company where we host the majority of our OneTap app and it's infrastructure
Who is "AWS"?
What is the full name of our Marketing Director?
Who is "Drew Strohm"?
What is the service fee?
What is $3.00?
DAILY DOUBLE!!!!
What are the 3 ways we ensure our OneTap Qualified Technicians are in fact Qualified? Be Specific.
What is "Background Checked, COI (1 million+), and License Verification"?
"I HATE technology and so does my team"
What is "That's okay, I understand. Would you be open to trying our free Starter version of the app and I can assure you the value this brings will overcome the pain of switching softwares or having to use technology."
The company that we use to do two factor authentication and also makes our VPN
Who is "Cloudflare"?
A type of OneTap partner that is a center of influence in a major city and OneTap has only 1-3 of these per city MAX.
Who is a "Founding Member"?