Mobile banking
Zelle
Transfers
Bill pay
100

What is the default consumer limit per day?

What is $2,500

100

Explain what zelle is 

Zelle enables customers to send money directly from one bank account in the U.S. to another using the recipient’s email address or U.S. mobile number.

100

How many transfers do Money Markets get a month before getting charged a fee

What is 6

100

What is Bill Pay?

Bill pay is a quicker and easier way to pay a person or business securely online

200

True or False

We have a fee for our customers to use mobile deposit

What is False

200

Who can you send a zelle to?

You can send money through zelle to someone that also banks at Alpine bank or to someone that banks somewhere that offers zelle

200

True or false: 

We don't charge our customers a fee for transferring money from their accounts at Alpine Bank

What is True

200

What are the two options to chose from that are within Bill pay

What is "Pay a Bill" and "Pay a Person"

300

Who has to approve the Business mobile deposit limit per day increase if it is between $25,000.01 - 1,000,000

What is Location Assistant Vice President or higher

300

What customers can't use zelle

Our business customers, customers without a tax ID, or minors that are 13years or younger

300

How many external transfers does a customer get a day?

What is 3

300

True or False: 

Bill Pay does not charge a fee for our customers to use

True.

400

How long does it take for the mobile deposit to be posted into the customers account

What is 2 hours starting from 8am - 6pm minus weekends and holidays

400

What is the spending limit per day/week? per month

What is $1,000 per day/week

$4,000 per month

400

How long does a customer have to have a relationship with us to approve a limit increase?

What is 1+ year

400

What Bill pay items cannot be stopped once submitted and processed through Alpine Online Banking 

What is Electronic and Email Bill Pay items 

500

Where can customers find their checks that have been scanned and deposited into their account in their online banking profile?

What is Remote Deposit module 

500

How do you enroll multiple accounts to zelle

You have to use a different email address or phone number for each bank account you want to enroll with zelle

500

What is the maximum a customer can change their daily limit to for external transfers?

What is up to $25,000

500

What is the cutoff time for Bill pay to go out that same day

What is 1pm Monday - Friday

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