General
CMC
MIST
OVT
OPT
100

In what parameter would you update auto settle time?

Transaction

100

What is the name of the card reader for CMC?

Moby 5500

100

What is MIST?

Tool to help identify Orbital “Premier/Top Client”

100

What do we use to "Spoof/Emulate" a merchant?

Use Orbital Internal Suite Prod /ConfigUI

100

What website does the merchant use to access OPT?

200

What are 2 of the connectibty methods

internet, dial, relay

200

What is the name of the older CMC card reader?

Magtek

200

What URL do you use to access MIST?

GO/MIST in a NON- Citrix Web Browser

200

What are the methods to send a receipt to the customer?

Print, email, or text

200

What is the name of the pin pad that we can pair with OPT?

iPP320

300

What is the name of the new terminal coming out next month

DX8000

300

What is the method to pair the CMC mobile reader with the app?

Pair via Bluetooth

300

What symbol(s) indicates that the merchant is a “Premier/Top Client?

Diamond and/or trophy logos

300

What page would the merchant use to perform a Force?

“New Order”  

300

What page would the merchant use to perform a Sale?

New Transaction

400

How do we assist a merchant who wants to add, modify or delete a User?

Transfer to AMS Tech

400

What is the name of the app needed to process CMC payments?

Chase Mobile Checkout

400

What are 4 examples of a Premier/Top Client?

Amazon, Nintendo, Allstate, Tim Horton's, Panera Bread, etc.

400

DOUBLE JEOPARDY!!!

What tab would the merchant go to, to initiate a Refund?

“Review”

400

What page would the merchant use to perform a Void?

Transaction Management

500

What is the system that merchants migrated to from ClearTrust?

AuthE

500

What is the cost of a Moby 5500?

$49.95

500

What does MIST stand for?

Merchant Impact Support Tool

500

What are the 3 options presented to merchant after entering sale info?

Auth, Auth & Capture, and Clear

500

What page would the merchant use to settle a batch?

Quick Batch View

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