Deployments
TRUE OR FALSE.
Tropical Stitch Collection is only available in AU & NZ
TRUE
We can share the list of discount codes with our customers.
FALSE
Name 2 sister brands
Calming blankets and Pupnaps
TRUE OR FALSE
The Outdoor Oodies are available on the UK site
TRUE
What is the cuff size of the Kids and Adults Oodie?
Kids 5cm x 5cm
Adults 9cm x 9cm
TRUE OR FALSE.
Canadian orders under $50 have a shipping fee of $3.99
FALSE
Name the new file that was just uploaded on Sharepoint and what is it used for?
CS UPDATES & INFO is now live in sharepoint
Paris and Charlotte will update as processes and information updates. These updates can be found in our slack channels however this is a point of reference for things we are working through.
Name 5 ADL agents
Harry, Kyle, Mel, Bridgette, Maddy
A customer would like to exchange their Mr Men Little Miss Sherpa Socks for the Koala Sherpa Socks. How much would we refund the customer?
There is a $10 price difference but the item is non-returnable for a change of mind.
What is our app called in the UK?
The Oodie UK
What sale is currently live on the UK site
SUMMER Sale
What is the email address you can email to cancel an order if you're getting an error message on LF?
oodiecancelorders@lflogistics.com
List 5 enquiry tags on B360
Shipment enquiry
Insurance
Pick pack error
Returns
Accounting enquiry
Inbound receiving
Hot ____ ______ Long ___ Set
Hot Sauce Unisex Long PJ Set
Name the three items that have gone live for the AU Post Purchase Upsell.
Name the applicable collections for the TEXTME30 discount code and what goes they are active in.
Oodies, Sleep Tees, Pyjamas
AU, UK
What is the subject line of all enquiries to LF and how do you check any responses to your enquiry?
OUTBOUND - ISSUE - #Order Number
Log into Jira
- click on requests
- click created by me
- use the request contains filer to input the order number
- click on the subject line to open the enquiry
There are four compensation tables. One is the FAULT COMPENSATION TABLE. Name the other three.
Wear and Tear
Washing Complaint (first wash only)
Name all products with the Fruit & Veg design
Adults Oodie
Kids Oodie
Zip Through Outdoor Oodie
How many orders were affected by the WINTER89 code error?
228