SPA 1
SPA 2
100

True or False? If a Seller removes a product from his inventory, the Suspected Intellectual property violation will disappear automatically from the AHP

FALSE

100

If a Right Owner (RO) submits a complaint as he believes a Seller is selling an inauthentic product, which violation will appear on the Account Health page?

Received Intellectual Property violation - Counterfeit without a test buy

200

How can a Seller address a Potential Trademark Logo Misuse violation

  • Acknowledgement
  • Appeal
  • Dispute
200

Which violation will appear on the AHP if a Seller is reported by a RO to list phone cases with copyrighted album cover art from AC/DC without the permission of the RO?

Received Intellectual Property violation - Copyright Infringement 

300

How can a Seller dispute a Received Intellectual Property violation for Unauthorized Distribution, received on the FR market?

-- Seller may provide a court order, temporary restraining order, injunction, or affidavit; OR

-- A letter of authorization or a licensing agreement from the manufacturer or rights owner demonstrating that the Seller’s product sales are lawful.

300

Where can I check the RO complaint details for an Inaccurate Categorization violation?

There is NO RO complaint! This is a Listing Policy violation (Non-infringement)

400

If a Seller is unable to provide valid documents to successfully dispute a Received Intellectual Property violation for Confirmed Counterfeit, what alternative does he have, if any?

RO Retraction

400

If a Seller wants to dispute a Received Intellectual Property violation for Parallel Import, which documents should he provide if he sold the product in EU?

--  A Letter of Authorization (LOA) or Licensing Agreement (LA) from Rights Owner that the products being sold are authorized for import into the European Economic Area (EEA) with the consent of the right holder; OR

--  Letter of Authorization (LOA)/ License Agreement (LA) directly from RO to seller's supplier and an invoice from seller's supplier; OR

EU Only:

-- Invoices from the Rights Owner from an EEA based supplier or RO.

500

What is the definition of Product Detail Page Tampering)

Occurs when a Seller adds inaccurate product information to product detail pages OR when a Seller adds Seller-specific information such as availability, pricing, or condition to the PDP title, product description, or images.

500

How can a Seller dispute a Received Intellectual Property violation for Design Patent Infringement if he states that he sold the product in EU with authorization ?

• If the Seller has sold the product with authorization, they should submit an explanation through the ‘Submit appeal’ button and include the following information:

-- A letter of authorization or a licensing agreement from the manufacturer or rights owner demonstrating that the Seller’s product sales are lawful; OR

-- The seller will be prompted if they dropship and to provide an Amazon order;

-- For Utility Patent in EU, UK, TR and BR or Design Patent WW only: Invoices

Note: Rights owner's brand or manufacturer MUST appear on the letter of authorization, licensing agreement or invoices and it must come from the original reporter or the brand if the reporter was an agent.

M
e
n
u