Reinforcement
History
Miscellaneous
True or False
Definitions
100
Nagging at the workplace is an example of what type of reinforcement?
Constantly being reminded to be more productive, often seen as nagging or badgering by employees, is a negative reinforcement technique. It may be used intentionally or unintentionally, but it creates a negative condition in which the employees are subjected to an unpleasant situation. When they reach the productivity level desired, the nagging stops, which reinforces the desired behavior. While this type of negative reinforcement may get your employees to improve, it does not encourage them to strive beyond the minimum levels required to make the negative situation stop.
100
He was born on Aug. 31/1874 and is known for developing the Law of Effect, which states that any behaviour followed by a positive consequence is likely to be repeated and any behaviour that is followed by a negative consequence is likely to be stopped.
Who is Edward Thorndike?
100
A criticism of Operant Conditioning/Behaviourism is that individuals are not given credit for __________.
What is “Thinking”?
100
Negative Reinforcement is the introduction of an aversive stimulus to decrease behaviour.
False! Negative Reinforcement is the "removal" of an unpleasant stimulus to strengthen behaviour.
100
These rewards are not given by someone in management, but relate to the job itself and the pleasure and sense of accomplishment that it gives the employee.
What are "Intrinsic Rewards"?
200
Employee Acknowledgement is an example of what type of reinforcement?
What is Positive Reinforcement? In many workplaces, employees can earn employee-of-the-month prizes, recognition for going above and beyond their duties or formal acknowledgment from management for reaching a set goal. These recognitions serve as a form of positive reinforcement, encouraging the worker to keep moving in the same direction and showing her that her efforts do not go unnoticed.
200
He was born at March 20th 1904. He pursued his interest in operant behaviour by building a small, sound proof chamber that provides an experimental space within which an animal can be studied, somewhat similar to Thorndike’s puzzle box but had one or more levers, a dispenser for food, lights and loud speakers. By observing the animals in this environment he coined the term Operant Conditioning.
Who is B.F. Skinner?
200
The two types of schedules of reinforcement are: continuous and ____________
What is "intermittent"
200
Incentive programs attract quality employees.
True! Organizations that offer properly structured incentive programs can attract and retain higher quality workers than other organizations.
200
This type of reinforcement is the manifestation of consequences of undesired behaviour.
What is "Punishment?"
300
For the most resistant employee demotion, wage cut or suspension for a limited period is an example of what type of reinforcement.
What is "punishment"?
300
What animal(s) did B.F. Skinner experiment with in his "Skinner Box"?
What are rats and pigeons?
300
The process of removing reinforcement from an act that was previously rewarded is called ________________?
What is "extinction"?
300
"Non-rationality" is one criticism of Operant Conditioning/Behaviourism.
True! To claim that human behaviour is merely a function of its consequences ignores the rational side of human nature and with it, the free will that humans exercise.
300
"psychological forces that determine the direction of a person's behavior in an organization, a person's level of effort and a person's level of persistence."
What is "Employee Motiviation"?
400
In the "Big Bang Theory" video we showed, Sheldon is using positive reinforcement on Penny by giving her "what" to reinforcement her desired behaviour?
What is "a chocolate"?
400
What term B.F. Skinner add to the "Law of Effect"?
What is "Reinforcement?"
400
Behaviour modification has no ____________ evidence and therefore is a criticism!
What is "empirical evidence"?
400
Extrinsic rewards consist of pay raises, promotions, and other symbols of recognition.
True!
400
Simply put, ___________________refers to a systematic program of rewards and punishments to influence behavior or bring about desired behavior.
What is "Operant Conditioning?"
500
If your office is a noisy place that employees find distracting or annoying as they work, the employer may allow workers who reach a certain productivity level to wear earphones playing the music of their choice. What type(s) of reinforcement is the employer using?
What is both positive and negative reinforcement? On one hand, this is positive reinforcement because the employees gain something they want when they reach your productivity goals. On the other hand, it is negative reinforcement because it involves escaping the noise and distraction -- a negative condition -- that motivates the employee productivity
500
What person would "Little Albert" have nightmares about!!???
Who is "John Watson?"
500
Is it ethical to monitor the work behaviour of others, with a view to either measure it or to whether it changes in response to intervention. Is it possible to gain reliable measures of the work behaviour of employees when they are aware that they are being measured? This is known as _________________?
What is "Ethics of Observation?"
500
A con of positive reinforcement is a "decrease in workplace morale"?
False! Postive Reinforcement will improve workplace morale - A supervisor who lets workers know she appreciates their efforts can foster a more positive work atmosphere. Employees may not only be happier and more productive in their own position, but they also may be more willing to help others who may be overworked or struggling.
500
What do the letters ABC stand for in the ABC chart for Operant Conditioning
What is "Antecedent", "Behaviour" and "Consequences"
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