QCC
These are what key holders are looking for when they are completing opening procedures on the EXTERIOR of the building.
What are signs of forced entry or people lurking by the branch?
Explain what it means when a member is structuring their funds
What is when members break up funds into smaller transactions for the purpose of evading a CTR?
This is what we should be documenting when we help a member print a cashiers check
What is the photo ID information used to identify member in branch?
Perspective members would need these items.
What are a current rate sheet and products/services brochure?
Describe the difference between CIP and CDD
what is Customer identification program and Customer due diligence? *Explanation of both* CIP: For when members are opening brand new memberships, making sure to properly identify them. CDD: For business account and verifying the correct signers/documentation.
This should be notated when a member asks for their credit card to be delivered to the branch
What is the branch address?
This is the MAX amount the branch can hold.
What is $500k?
This is the report we would file when we suspect abuse of an elder
What is an Elder Abuse & At Risk Persons Coupon?
This should be notated in the account message field when opening a certificate
What is
What type of membership needs these items:
Welcome Letter
Statement Suppression
What is a Youth Membership?
This is filed in the background when negotiable instruments are purchased within the amounts of $3k-$10k
what is a Record of Cash Purchase or RCP?
How Long do Wire Notes need to be left at account level?
what is
3 years
Name 3 instances where we should use the fraud fighter pen.
What are checking any photo identification, savings bonds and currency?
This event led to the USA Patriot Act
what is 9-11?
Name the number of items (per procedure on Enet) that need to be notated when sending an International Wire transfer
What is 10?