Visit Types/Reasons
Definitions and Entities

Transportation
Collections
Front Desk Lines and Forms
100

Scheduled 6-8 weeks after delivery.

What is post partum visit?

100

PCMH is acronym for.

What is Patient Centered Medical Home?

100

Number of drivers providing transportation.

What are 4 drivers?

100

The modifier for unpaid collection balance under $9.99.

What a small balance writeoff (SBW)?

100

Form that must be updated annually.

What is patient registration?

200

Physical exam to include breast, thyroid, and pelvic exam.

What is well woman exam?

200

Patient who lack housing. Does not include those residing in jail or institutional treatment program.

What is a homeless patient?

200

Appointment times for when transportation is provided.

What are the hours between 9 am and 5 pm?

200

The modifier for unpaid collection balance between $10.00 to $99.99.

What is IH (In House Collection)?

200

Line for patient requesting to check in for their appointment in person.

What is the check in line?

300

Patient is new to GPW or has not been seen for 3+ years.

What is new patient appointment?

300

Program that assures all patients have access to all services regardless of ability to pay.

What is the Discount Program?

300

Mile radius limit for providing transportation.

What is a 15- mile radius?

300

The modifier for unpaid collection balance of $100.00 and higher.

What is IC (In Collections)?

300

Line for patient requesting to schedule follow up appointment. 

What is check out line?

400

Patient has upcoming surgery and needs provider clearance. Should be scheduled at least 14 days in advance of upcoming surgery.

What is a preop?

400
Set minimum amount of gross income that a family needs for food, clothing, transportation, shelter, and other necessities. This is set by the department of health and human services.

What is Federal Poverty Level (FPL)?

400

Method of requesing transportation for a patient.

What is an action?

400

The length of time a balance remains in unpaid status before adding collection modifier.

What are 4 months?

400

Form completed to cover a patients health services for the day or length of treatment plan.

What is a fee reduction form? 

500

Preventative appointment, scheduled annually and may require patient to be fasting. 

What is a physical?

500

Administration that requires the Center to have a system in place to determine eligibility for patient discounts adjusted on the basis of the patient's ability to pay.

Who is the Health Resources and Services Administration (HRSA)?

500

The name of the transportation coordinator?

Who is Brittany Fuentes?

500

Staff that works on recuperating money sent to collections.

Who are patient engagement?

500

Patient presses link to arrive. 

What is zero contact waiting room?

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