Operations - Part 1
day-to-day activities
What is Operations?
foundation of operations
What is Production Planning?
located in two different locations on a check
What is a check number?
top of till
Where should the bill be placed by the cashier when counting back change?
sequence to steps of production
What is routing?
employees, raw materials, equipment, and capital
What are inputs?
flow of goods and services
What is Logistics?
person that is receiving the check
What is a Payee?
coins
What should hit your customer's hand first?
being proactive in quality control
What is quality assurance?
goods and services
What are Outputs?
name badges
What is Safety and Security?
The dollar amount that you write out on the check
What is the written amount?
smallest to largest
money lost when out of stock
What is stock out cost?
What is Site Selection and Layout?
made of of people, places, materials, equipment, and information
What is an Operating System?
Endorsement
When the payee signs the back of the check.
pennies
What is located in the bottom right corner of a till?
money tied up in inventory
What is holding cost?
raw materials, partially finished goods, and finished goods
What is Inventory Control?
material needed to produce goods, products for resale, and day-to-day supplies
What is Purchasing?
person who is withdrawing money
What is a Drawer?
the exact name of the bill that the customer gave you
What is the last thing that you say when giving change to the customer?
operations activities
Name the 11 activities of operations