Needs Assessments
Green Initiatives/Random
Maintenance Standards
Accessibility Accommodations
Code of Conduct
100

What should a needs assessment include?

Who is the priority population? What are the needs of the priority population? Which subgroups within the priority population have the greatest need?

100

What type of impact will developing the area have on the resource itself as well as the areas adjacent to the resource.

Environmental Impact

100

What should an accident report not include?

Location, Personal addresses, Testimony of witnesses describing who was at fault, Contact information of witnesses

Testimony of witnesses describing who was at fault.

100

Accessibility or Accommodation?

is proactive and strives to remove barriers during the design stage of an event, program, or service.

Accessibility

100

This level does not constitute an immediate and or apparent threat to their safety of others or their property.

Level 1 Violation

200

Why do you need a needs assessment?

Capacity

200

The agency that encourages agencies to implement procedures to reduce the amount of waste requiring disposal through waste prevention, recycling and composting.

US Environmental Protection Agency

200

Primary benefit of developing policies and procedures for the maintenance of a facility?

To enhance user safety.

200

Accessibility or Accommodation?  Is reactive and strives to remove barriers caused by inaccessible design. This ensures people with disabilities have the same access as people without disabilities.

Accommodation

200

The first step in the enforcement of code of conduct rules to facility users.

The communication of conduct expectations.

300

What are some of the most common types of needs assessments.  

The most common formats include surveys, interviews, focus groups, or key informant interviews. A needs assessment might utilize one or more data collection formats.

300

What is the first step in helping a park and recreation agency promote equitable access to their services within the community?

Identification of service disparities

300

Which of the following is the best reason for conducting routine facility inspections?

Decrease Vandalism, Support Patron Safety, Prevent Theft, Reduce liability risk

Support Patron Safety

300

Requires employers and public facilities to make "reasonable accommodations" for the disabled and prohibits discrimination against the disabled in employment undertaken after 1992

Americans with Disabilities Act

300

Creates an immediate threat to their safety of others or their property.

Level 2 Violation

400

What is the impact called that developing the area will have on the resource itself as well as areas adjacent to the resource?

Enviornmental Impact


400

What agency mandates outlines and specific criteria and standards for protecting employees from work-related injuries and or illness?

Occupational Health and Safety Act of 1970

400

What should a two way communication plan include?

A opportunity for customer feedback and a formalized response plan to this feedback by the agency.

400

What is the difference between the inclusive and accessibility approaches when providing services for customers? 

The primary task of accessible design is to provide solutions that won't discriminate against people with disabilities. Meanwhile, inclusive design aims to provide a user-friendly

400

What should you collect regarding accidents and incidents?

Support Documentation

500

What are community needs assessments?

Community needs assessments are surveys — their results can give you a sense of how your community currently engages with your agency, provide data on residents’ satisfaction with park and recreation agency offerings and identify community needs and priorities. This combination of a satisfaction survey plus a laying-out of priorities makes needs assessments uniquely powerful feedback mechanisms.

500

One of the most effective cost-control programs to ensure the agency is maintaining a safe working environment and has updated records of occupational injuries and illnesses.

Safety Audits

500

Upon arrival to open the facility, the recreation professional finds that the door is open.  What should be done first?

Lock Door, 911, search building, wait for other staff to arrive

Call local law enforcement

500

Accessibility or Accommodation?

is reactive and strives to remove barriers caused by inaccessible design.

Accommodation

500

The two types of customer service?

Internal and External

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