Zip Codes
Offload Sites
MISC
Field service
OPS Score buckets
100

64118

gladstone

100

What offload site do we take pure brush trucks and paint trucks to? 

Deffenbaugh

100

What day does the D-baugh bin get picked up?

Sat

100
List the steps for canceling an Opportunity

1. Go inside OPP Link

2. drop down arrow: Cancel Opportunity

3. Select reason and period for cancelation and cancel

100

how many points to you get for full points in the AJS Bucket? 

2.5

200

64068

liberty

200

What 2 transfer stations have no minimum fee?

Mark 2, and Raptor

200

What days does the Mid-west bin get pulled and the City-scrap bin get pulled?

Mid-West: M, W, F

City Scrap: T, F

200

List the steps for canceling an Opportunity as a duplicate. 

1. Get corresponding OPP ID for the OPP we want to keep

2. go to the dropdown arrow in the OPP, and Select "Cancel As Duplicate" button.

3. Enter in other OPP ID and select continue. 

200

how many points do you get for full points in the labor bucket?

2.75 points

300

64106

down town

300

What is the name of the place we use to take cardboard to and get paid?

Batliner

300

list 4/7 items of the End Of Day Procedures on the 2nd Shift Operations checklist.  

1. Fill out EOD Report.

2. Money Reconciliation.

3. Turn in Money.

4. Lock up key lockers.

5.  Clean up the OPS office/Shop.

6. Upload EOD to chat. 

7. check phones and be Sure they are plugged in. 

300

Describe how to move a job from tomorrow to today. 

1. Top right hand corner select "daily tab" change it to "2 days".

2. click and drag the job to today. 

300

How many full points can you get in the Cancel bucket

2 points

400

66012

Bonner spring

400

What is the name of the landfill we can use in Lawrence?

HAMM'S Landfill. 

400

Describe how to listen to a call in field service. 

1. Go into Opportunity scroll down and click "log a call"

2. Play audio. 

400

List the steps for booking a repeat customer. 

1. In search bar look up name or phone number.

2.  Select "new Opportunity" from the contact page. Add notes to the Opportunity.

3. In the Opportunity page Select "book appointment".  select job type Commercial/Resi and select time slot. 

400

What is the minimum rev per mile you need to be at for full points? 

$11

500

64016

Buckner

500

What is the address for the Olathe transfer station?

1681 S valley Rd, Olathe, ks, 66062

500

list 4/7 steps on the commercial estimate process

1. Full Walk through with picture

2. bid accurately as possible

3. bid full price first

4. See if they are getting other quotes

5. See if they have a budget.

6. Please confirm the decision maker.

7. Contact CSA and OPS with details of the estimate. 

500
List the steps of changing the Service Address to a repeat customer you are re-booking

1. go to account page and "Modify Address",

select "service address". 

2. type in New address, and save

3. go back to Contact page and book a new Opportunity. 

500

What is the full point break down for AJS on the OPS Scorecard

1. $405-$424- 0.25

2. $425-$444- 0.75

3. $445-458- 1.5

4. $459+ - 2.5

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