Emergency
In preparation for a flood, what do you set the time clocks on the vault door?
You do not set them.
True or False: Dye Pack field lines should be tested monthly.
False- Tested daily
Name at least 2 examples of a cash audit violation?
1. out of balance
2. not verifying money bought
3. teller over his/her limit and he/she was not closing teller from before
True or False: the all clear sign is changed the first day of every quarter.
False- On a staggered timetable quarterly
Who appears on the American 100 dollar bill?
Benjamin Franklin
In preparation for a flood, how high off the ground do you keep electrical wires?
6 inches
True or False: All alarms should be tested monthly
True
When is the date on the Bait and Dye pack money straps changed?
At the time the quarterly audit is performed.
Associates designated to open & close the financial center each business day are referred to as:
Observer and inspector
What is the name of the killer in the movie series Friday the 13th?
Jason
Alice discovers a written bomb threat in the night drop. What two things should she do?
1. Contact Bank Protective Services immediately
2. Make first responders aware of the bomb threat
How often should the security checklist be completed to ensure all security procedures are followed?
Daily
A security check is performed on a floating teller if they are working at the financial center for ___ consecutive days.
4
Name a circumstance that financial center opening procedures should be stopped
1. any signs of forced entry to the exterior
2. Suspicious person or vehicle is near or on financial center premises
What city is considered the birthplace of jazz?
New Orleans
Isabella answers the phone and receives a bomb threat. She keeps the caller on the line as long as possible. Name at least 3 questions should she ask the caller?
"Where is the bomb?"
"Who is this?"
"Why are you calling?"
"When is the bomb set to go off?"
"What does the bomb look like?"
"Is this a prank?"
What devices should you activate on the console when testing the financial center alarms?
Money clip or desk alarm.
What cardholder is not accepted for cash advance service?
American Express
True or False: If a hold needs to placed on a night drop deposit. D1 will prompt that hold.
False
Cancel night drop transaction and bring client into session. Then process the transaction and place the hold. Note on the depository record that transaction was rran as a regular transaction due to a hold needing to be placed.
What animal is Stephan King's terrifying Cujo?
Dog (St. Bernard)
In the event of an armed intruder intent on harm, what are 3 responses the company recommends associates to do?
Get out, hide out, or take out (as a last resort)
All items sent to financial center for client pickup should be picked up within ___ days of client notification
30 days
What is the retention period of secured cash advance bank copies?
Two years
Deposit receipts are placed with the paper envelopes & tamper evident plastic bags after processing. Retain in date order for how many days?
60 days
In what modern-day country is the historical region of Transylvania of Count Dracula found?
Romania