Flow like a pro
The Pursuit of Zero Defects
Significant or not?
Chasing deadlines
Finding the best possible
100

The maximum rate of output a process can sustain

What is process capacity?

100

Six Sigma projects often use this five-step improvement method.

What is DMAIC?

100

In multiple regression, this type of independent variable takes on values like “male/female” or “yes/no” and must be converted into 0s and 1s.

What is categorical (binary or dummy) variable?

100

A chart that shows project tasks on a timeline with bars representing duration

What is a Gantt Chart?

100

 In LP, these represent the quantities we can control to optimize the objective function.

What are decision variables?

200

This chart helps prioritize improvement efforts by showing that a small number of defect types often account for the majority of total process problems.

What is a Pareto chart?

200

By mapping both value-added and non-value-added steps, this tool identifies bottlenecks and delays in a service or production process.  

What is Value Stream Mapping?

200

A survey asks whether people prefer coffee, tea, or soda and records gender. You use this methodology to see if drink preference depends on gender.

What is chi-squared test of independence?

200

The difference between the latest and earliest possible start time for an activity without delaying the project.

What is float or slack?

200

Minimizing transportation/shipment cost for delivering goods from warehouses to stores is a classic example of this LP problem type.

What is a transportation problem?

300

The ratio of actual output to maximum possible output.

What is utilization?

300

This measure compares how well a process fits within specification limits.

What is process capability?

300

This symbol, often set at 0.05, represents the probability of rejecting the null hypothesis when it is actually true.

What is level of significance or alpha?

300

The sequence of activities that determines the shortest possible project duration.

What is the critical path?

300

A company produces two products. Each product requires labor and materials. The maximum labor and materials available are modeled as these

What are (resource) constraints?

400

The time between completion of sequential units.

What is cycle time?

400

This chart tracks a process over time, distinguishing normal variation from unusual variation.

What is a control chart?

400

In multiple regression output, this tells you how much the dependent variable changes when one independent variable increases by one unit, holding others constant.

What is the regression coefficient, beta?

400

Using optimistic, most likely, and pessimistic durations, this technique estimates expected activity time in a project.

What is PERT?

400

In a linear programming problem, any set of decision variable values that satisfies all constraints, including non-negativity, is called this.

What is a feasible solution?

500

Lean and Theory of Constraints align in prioritizing improvement efforts here.

What is a process bottleneck?

500

A process has Cp = 1.2 but the mean is closer to the lower spec limit, so even though the spread is acceptable, many units fall outside tolerance. This metric accounts for centering

What is Cpk?

500

If the p-value from a chi-squared test of independence is 0.03 and α = 0.05, you would conclude this about the relationship between the variables

When do we reject the null hypothesis that the variables are statistically independent?

500

This scheduling technique reduces project duration by adding resources or expediting tasks while incurring additional cost per day.

What is crashing?

500

In a solved LP model, the value of the objective function changes if the availability of a constraint changes slightly. The rate of change is called this.

What is shadow price?

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