HSG
KBS
Goldmine
Kaplan Resources
Practice tests and Class Starts
100
What are the three components to HSG ?
Readiness, Satisfaction, Money Back
100
How do I reset my password?
Email Technical.accounts@kaplan.com and cc Tatiana or Rose
100
What information can be found on Goldmine? Name three things
class schedules, faculty schedules, benchmark
100
What is the most common issue why students do not have their books or access to online resources?
The balance is not paid in full
100
How do I know if my students tests have been scanned?
Log on to Smart Scan and search for student's name in Completed Test Management
200
How many times can students use HSG?
Only once
200
Can you access KBS from home?
Yes
200
What is the login to Goldmine?
Same as KBS or Kapnet login
200
How (using KBS) can you find the info about the shipment of the books?
Log on to student's profile and click on the magnifying glass sign next to the class which will generate another screen with the UPS shipping number
200
What is Smart Scan?
The Program on the computer connected to the Scanner User name and password are Newark01
300
How long after the completion of the course can students use HSG?
up to 90 days
300
How can you download KBS from home?
Log on to kapnet, search for KBS and download it to your computer following the instructions
300
Where can the link to Goldmine be found?
On Kapnet. Copy and paste it https://goldmine.kaplan.com
300
What is the first thing you do when a student says: I never got an email form kaptest.com…?
Verify student's email address
300
How do I know if my students tests have uploaded to their online?
1. Use Kaptest Lookup tool from KBS 2. From Attendance screen in KBS move to Summary screen and click on the Performance icon next to the student's name
400
What are the HSG eligibility requirements?
Attend all the classes, complete all online resources
400
Is KBS application compatible with a MAC?
No :(
400
If a students misses a session where can you find this information?
Goldmine!
400
Who should you email if the student's email address was wrong?
center.support@kaplan.com
400
Where should the test grids be kept at all times?
In class folder in your mail box at the center
500
What is one difference in HSG between Precollege and Graduate level programs?
Students can make up 2 classes online, PC students can only miss one class and make it up by completing online assignments. The reason: PC program does not have lessons on demand!
500
What do I need KBS for? Name at least two things you can do in KBS as a teacher
Mark attendance, view students' progress
500
If a students misses a session, how can you find a make up session in Goldmine?
By clicking on the same session, then the list of same session will be generated. Adjust the range of dates and let the student know when is the make-up date and time
500
How do I make sure that the student has access to online resources
In KBS Tool / Portal / KapTest lookup Then search for their username and password by their first and last name
500
What has to be covered during the class start? (for PC and GRAD) (name at least four things)
HSG Class Schedule Online resources How to make up classes
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