Leave & Accommodation
The leaves and accommodations office is under what department?
What is Human Resources.
There is no grace periods for unexcused tardiness or early departures, even if staff arrive one minute late or depart one minute early.
What is attendance policy
Supervisors approve one exception in Verint
What is adherence
An occurrence for tardy or early departure
What is a .33 occurrence
The 4 cultural beliefs
What is: One Emory, People Centered, Lead Change, and Own It
Three types of leave & accommodations
What is FMLA, Short/Long Term disability, Personal Leave, Extended Illness, and ADA accommodation
Refusal to perform job related duties and assignments, including refusal to cooperate with organizational investigations.
What is Standards of Conduct
Three tasks that should be completed daily
What is: UKG (Time & Attendance), Adherence approvals, and reviewing schedules
The function that allows you to build schedules in UKG
What is basic schedule planner
The site for leader information on the Excellence Journey
What is sharepoint
The amount of days leave should be submitted in prior to the start of the leave.
Emory observes 9 holidays annually. Name the days and the policy.
What is MLK, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Day after thanksgiving, Christmas Day & New Years Day.
Policy: Paid Time Off
How to determine RESPECT program winners
What is: Review monthly adherence, notate agents with a 98% or higher, review UKG & Verint to determine who utilized PTO, send the list to Sr. Managers
The pay code associated with unexcused absences
What is PTO unscheduled
The 4 steps to accountability
What is: See it, Own it, Solve it, Do it
The leave that is not protected
What is personal leave
While employees are on an approved leave under this policy, they are relieved of all work duties and are prohibited from performing any duties for the duration of their leave. Use of this leave will not be counted against the employee under Emory Healthcare’s attendance policy.
What is medical leave of absence
The first step to scheduling meetings
What is: Determine the need of the meeting
Pay code used for intermittent FMLA
What is FMLA
Three goals for the Emory Cultural Beliefs
What is: top 5th percentile for Vizient ranking, 90th percentile recommend to friends and family, 85% sense of belonging