Business Org
Human Resources
Marketing
Finance
Operations M.
100

State and describe the 4 sectors of business.

  • Primary production: this involves acquiring raw materials. For example, metals and coal have to be mined, oil drilled from the ground, rubber tapped from trees, foodstuffs farmed and fish trawled. This is sometimes known as extractive production.

  • Secondary production: this is the manufacturing and assembly process. It involves converting raw materials into components, for example, making plastics from oil. It also involves assembling the product, eg building houses, bridges, and roads.

  • Tertiary production: this refers to the commercial services that support the production and distribution process, eg insurance, transport, advertising, warehousing and other services such as teaching and health care.

  • Quaternary sector is an improved form of tertiary sector as it involves the services related to the knowledge sector, which includes the demand for the information- based services like taking the consultancy from tax managers, statisticians and software developers.

100

What is a check on the skills and qualifications of all existing employees.

Workforce Audit

100

List all three marketing mix

price ,product ,promotion ,place ,people ,process, physical evidence

100
Give two types of mid-term source of finance.

1. Hire Purchasing

2. Leasing

3. Mid-term bank loan


100

list five of the production methods:

Job production

Batch production

Flow production and mass production

Mass customization

Cell production

200

What are the pros and cons of a partnership?

Advantages:

  • two heads (or more) are better than one

  • your business is easy to establish and start-up costs are low

  • more capital is available for the business

  • you’ll have the greater borrowing capacity

  • high-caliber employees can be made partners

  • there is an opportunity for income splitting, an advantage of particular importance due to resultant tax savings

  • partners’ business affairs are private

  • there is limited external regulation

  • it’s easy to change your legal structure later if circumstances change.

Disadvantages:

  • the liability of the partners for the debts of the business is unlimited

  • each partner is ‘jointly and severally’ liable for the partnership’s debts; that is, each partner is liable for their share of the partnership debts as well as being liable for all the debts

  • there is a risk of disagreements and friction among partners and management

  • each partner is an agent of the partnership and is liable for actions by other partners

  • if partners join or leave, you will probably have to value all the partnership assets and this can be costly.

200

How to calculate labor turnover.

number of employees leaving in 1 year / average number of people employed X 100

200

An inward-looking approach that focuses on making products that can be made ,or have been made for a long time and then trying to sell them.

product orientation

200

Define the term 'contribution per unit'.

Contribution of each unit of sale to the recover the fixed cost.

200
The name of using other businesses (3rd party) to complete part of a job

Outsourcing

300

What is the Ansoff Matrix used for?

Market Penetration. Market Development. Product Development. Diversification. 

300

Define hard HRM and soft HRM

Hard HRM- An approach to managing staff that focuses on cutting costs, e.g. using temporary and part-time employment contracts, offering maximum flexibility but with minimum training costs

Soft HRM- An approach to managing staff that focuses on developing staff so that they reach self-fulfillment and are motivated to work hard and stay with the business


300

Define predatory pricing or destroyer pricing 

Deliberately undercutting competitors prices in order to try to force them out of the market

300

Give a limitation of a long payback period.

- High interest payment

- risk (eg./ impacts from external environments)

300

What is the name of a community to develop processes and structures of current and future members to maintain a healthy community

Social sustainability

400

State the differences between external and internal growth.

Internal growth strategies involve innovation effort that is mostly incremental in nature - by definition internal means create new value that optimizes the existing business model. Innovation programs like internal brainstorming, internal crowdsourcing, etc are tapping to internal staff and their inherit company assumptions hence ideas are general more incremental in nature.

External growth Strategies involve innovation effort to explore potential new business models. Innovation programs like external intellectual property, external brainstorming (ie Design Thinking agencies like IDEO), external crowdsourcing (eg hackathon), etc are tapping to new mindsets and have no inherit company assumptions hence ideas are general more transformative in nature.

400

How to improve worker productivity based on F.W. Taylor and scientific management? Please list 3.

  • Select workers to perform a task
  • Observe them performing the task and note the ley elements of it
  • Record the time taken to do each part of the task
  • Identify the quickest method and do not allow them to make any changes to it
  • Supervise workers to ensure that this best way is being carried out and time them to check that the set time is not being exceeded
  • Pay workers on the basis of results based on the theory of economic man
400

Define product position map or perception map

A group that analyses consumer perceptions of each of a group of competing products in respect of two product characteristics 

400

Evaluate the investment appraisal 'average rate of return'.

Benefits:

- consider risk

- A long payback period means high interest payment.

- quick and easy to calculate.

- used to eliminate projects that give returns too far into the future.

Limitation:

- doesn't measure the overall profitability of a project.

- Time is not considered.

400

What is the measurement of the level of labor and/or capital efficiency of a business by comparing its level of inputs with the level of its output

Productivity

500

Explain why high inflation rate could be bad for the company?

High inflation stymies major investment. When inflation rises materially above the federal target, investor confidence in the economy is reduced. This causes punitive interest rates on loans as investors seek a return on their investments. This is because they want compensation for the increased risk of lending money.


500

List all types of organizational cultures

person culture, task culture, power culture, role culture, entrepreneurial culture

500

List three types of marketing strategies and tactics.

Targeted marketing ,outbound marketing ,inbound marketing .

500

How to calculate gearing ratio? And what does the number indicates?

Long-term liability / capital employed x 100%

The value compares some form of owner equity to funds borrowed externally by the company (percentage of how much money the company borrowed are long-term source of finance.

500
Discuss one of the advantage and disadvantage of the mass (flow) production?

P: Little ongoing maintenance, significant economies of scale, low labor cost, fast response time, consistent quality, planning.

C: High initial cost, breakdowns, dependent upon mass demand, inflexible, demotivating.

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