Data
This data option is up to 200 mbps
What is Fast Pass?
The company that Optimum partners with to provide the nations largest 5G network
What is T Mobile?
This TV package is around 75 channels of strictly entertainment
What is Entertainment TV?
What is the amount of savings from enrolling in autopay with a debit card?
What is $5
This standard cost for just total care
What is $10
This speed features 6 months of HBO Max
What is 500 Mbps?
How much hot spot data do you get on an unlimited plan?
What is 5GB?
This product helps signal reach all areas of the home?
What is Whole Home?
What would the cost of a T4 & 3 unlimited lines be? *assuming autopay
What is $100?
What does ADH stand for?
In order to get HBO or free months the customer must what?
What is enroll in autopay?
What is bring your own device and IMEI?
What is the one above basic?
What is the cost of home phone service?
What is $25 a month?
What is the cost of Total Care +?
What is $20?
What does 1 gig translate to in terms of mbps? How should we phrase this when talking to customers about our speeds?
What is 1000 and with speeds up to 1000 mbps?
What is the promo code in order to get the 3rd line free forever?
What is BIGSAVINGS
How much is it to add the Spanish TV package?
What is $15
How much is Whole Home and how many extenders do you get?
$5 a month and up to 3
When can a customer reach out to a Total Care Advisor?
What is 7-11 ET 7 days a week?
How would you go about getting a free install?
What is by adding total care and Whole Home?
When going through a fraud check - what channel do you use to help speed up the process? And what key word has to be in it?
What is Altice Mobile ID Proof / with live customer
you win 500 points
Who do you contact about customer related questions after the customer has been installed?
What is D2D coordinators
What % of calls placed to Asurion are resolved?
What is 97%