Fusion Field Service
This scheduling tool is used to assign an Activity easily to a technician
what is Dispatch Console?
New ERP System
Team promoting new implementation aka cheerleading the Oracle project
What is Change Agent?
This Oracle tool helps manage demand, sourcing and inventory needs
what is Oracle Planning?
Steps that define the process and sequence a Work Order should be executed.
What is Operational Steps?
This term refers to the operational steps within a WORK Order, grouped and sequenced in FFS to streamline workflows? Person performing Activities on a daily basis
What is an Activity?
Friendly mobile version to perform activities (Work Orders)
what is Fusion Field Service?
Team/Person review courses, provide feedback, subject matter expert, highlight critical details, functions and process.
Who is Course Reviewer?
To manage warehouse stocking, restore product to or above minimum requirements, automating transfer orders across the organization to meet demand.
What is Rebalance?
This sub categories divide Work Order Types into a greater level of detail supporting engineering and OTS process.
What is a Subtype?
This person gets assigned an Activity to perform
what is a WOrker?
This acronym is used for Task, Project, Expenditure Type and Operations
what is an Operation/Activity?
Team/Person that teaches the end-user, communicates like a pro has functional and process knowledge.
Who is a Trainer?
A grouping of sites define by region/country or other parameters - Planning looks at this grouping to make the best decision for Rebalancing purposes.
What is a Cluster?
What is a Quality Inspection?
This process replaces the warehouse check in and check out log
what is trunk stock?
Examples of business process and pain points used to influence design including functionality by roles.
What are User Stories?
To procure product to meet demand based on historical usage and forecasted needs
What is Replenish?
A way to communicate with your team and other Organization, share activities or prompt a question for support and best practice advice
What is Collaboration
Frequent system/process user, represent team, suggest content for courses and provide feedback
What is a Super User?