Lesson 1
What is communication, according to McCornack (2014)?
s a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures (McCornack, 2014).
What are the 7 Cs of Effective Communication?
clear
concise
concrete
correct
coherent
complete
courteous
It usually comes in the form of factual statements or declaratives.
Information
It refers to the situation or environment and the circumstances in which communication occurs.
Speech Context
It indicates the level of formality with which a person speaks.
Speech Style
What should people have in common to have an effective communication?
Language
Knowledge
Interest
Experience
Culture
It is concerned with your ability to see and hear, your health, whether you are tired or hungry at the time of communication.
Physiological Noise
It is used to develop and maintain bonds, intimacy, relations, and associates.
Social Interaction
2 Categories of Communication
Formal communication
Informal communication
A relaxed or informal dialogue between friends, peers, colleagues, or family
Casual
the medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed
Channel
It is the tone, speed, and volume of a speaker’s voice and includes sighs and gasps
Paralanguage
It can be used to control the behavior of human beings.
Regulation or Control
2 kinds of interpersonal communication
Dyad
Small group
It is often used in formal situations where there is only one-way communication
Formal
It connects the speaker with the audience through different emotions.
Pathos
It is the use of body language in communication and includes gestures, eye contact, and facial expressions
Kinesics
It increases productivity.
It empowers individuals.
Motivation
What are the 4 characteristics of speech contexts?
1. Number of participants
2. Physical proximity of the participants in relation to one another
3. The channel used for the communication
4. The immediacy of the exchange
4 factors to consider in choosing a speech style
audience
topic
purpose
location
Who define noise as anything that is added to the signal between its transmission and reception that is not intended by the source.
John Fiske
Culture is ________, _______, and _________.
Culture is created, learned, and shared.
It helps humans communicate their ideas and feelings toward certain situations.
Emotional Expression
3 types of intrapersonal communication
Internal discourse
Solo written communication
Solo vocal communication
The most operational style among the other styles
Consultative