'How To' Before Appointment
What is replace debit or credit card?
The first step in Coconut when the member arrives
What is "Check-In" and/or "Start"?
What is 'Brandon' and 'Doug'?
How do we know confirm our members identity?
What is verify ID?
The option that members choose when creating an appointment
What is Order Ahead Banking?
Member needs certified funds for a large purchase
What is a cashier's check?
The final step when the member leaves or is leaving
What is 'Finish'?
Fastest way to send a message to your Ease of Use Team
What is 'Teams Channel'?
Where do we document the ID?
What is receipt?
The number of family members needed to be available for Order Ahead appointments
What at least 1 family member?
The cash withdrawal limit with order ahead banking
What is $500?
The members appointment lives here
What is 'Coconut'?
How do you ensure that you get notified when there's been an update to the teams channel?
What is 'All activity' and/or 'notifications on'?
The receipt is then retained where
What is "with your checks" or "in your work"?
The 'Other' section on the receipt is documented in what way
What is 'Order Ahead'?
What is a deposit?
The member doesn't arrive for their appointment
What is 'No Show'?
Family members on your team who have access to the teams channel
What is everyone?
The member skips their appointment but you already created the replacement debit card
What is 'destroy' or 'shred'?
How is the order stored until pick-up?
What is sole control?
What is 'call the member'?
The appointment duration for an Order Ahead appointment
What is 15 minutes?
How does the member provide feedback on the order ahead experience?
What is 'QR Code'?
The member skips their appointment but you already completed their withdrawal
What is 'void'?