If the food and service is good, customers usually leave a ______________.
Which of these does not belong in a table setting?
A. Fork B. Knife C. Spoon D. Toothpick
D. Toothpick
The person who cooks your food is called a ____________________ .
chef/cook
What should a server do if a customer gets the wrong order?
say sorry or apologize and bring them the right order
In what order are the following courses usually served?
Dessert
Appetizer
Salad
Entree
Appetizer, salad, Main course, dessert
The main part of a meal is called the:
A. Appetizer B. Dessert C. Main course
Main Course
What should a server do if a a customer drops their fork on the floor?
A. Wipe it off and give it back to them B. Get them a new, clean one C. Yell at them for being clumsy
B. Get them a new, clean one
A. Let the customer know and give the extra money back
B. Keep the extra for themselves
A. Let the customer know and give the extra money back
What should you do if a customer is yelling or being rude to you? Should you:
A. Yell back at them B. Get your manager to talk to them C. Dump a glass of water on their head
B. Get your manager to talk to them