PROCUREMENT BASICS
What is the standard timeline for sites to submit their counts according to the JIT replenishment process?
Sites must submit counts by EOD Sunday, with GPCS approving or requesting recounts by noon on Mondays
What time are virtual counts automatically generated in Moto?
Virtual counts are generated at 7:30am local time on Tuesday, Thursday, Saturday, and Sunday
What information must sites include in the "Attention" field when submitting orders?
[Site] SSD Direct Launch - POC Name
What are Victory's delivery parameters compared to BUNZL's?
Victory delivers every day if ordered before cutoff; BUNZL only delivers Monday, Wednesday, Friday
What should be done if Coupa shows a "Transmission Failure" for a PO?
Open the PO, scroll to bottom, hit Send to resubmit, then email PDF to supplier to confirm receipt
What are the two required GL codes for XL locations?
XL Delivery Station: -* and XL Fulfillment Center: -*
How do you properly verify a site's suite configuration in Delphi?
Check for no configuration issues and verify Total Pallet Spaces and Inventory Value are within thresholds for site type
What is the proper process for handling zero counts in actionable counts?
Review WIP counts, validate against Delphi Planning page, check previous day's orders, and expedite POs if needed.
What is the process for handling excess deliveries?
Site submits PO Adjustment ticket with signed BOL, specialist verifies and follows up with supplier
What steps should be taken if Coupa goes down?
Use Offline PO Template to document orders, email to suppliers, track in Offline PO Tracker, recreate in Coupa when back online
What are the three critical items to order first for long lead times?
RAD IT equipment, CART.DROP.GATE
When should Auto-fill be used in Delphi?
For suppliers where all items require full trailer and order to approximately same target days
What is the process for handling promotional material setup?
Generate UUID, verify Coupa supplier numbers, set order increments to pallet quantities, update pricing/MOQ for BUNZL
What are the standard steps for verifying pending POs?
Check YMS notes, validate arrived/ordered status, verify partial receipts, document discrepancies
What is required before failing an Actionable Counts SIM ticket?
L4/L5 approval and comment saying "approved" on the ticket
What are the required elements for tracking promotional campaigns?
Campaign name, business line, start/end dates, item numbers, pictures, allocations, site information
What are the thresholds for various site types in Delphi?
ARS: $650k/987 pallets, TNS: $250k/462 pallets, TSSL: $400k/700 pallets, etc.
What is the process for updating Moto catalog items?
Download catalog data, add new items with UUID, verify Coupa mapping, format quantities, upload changes
What is GPOC's responsibility for non-standard delivery requests?
Must escalate to supplier for confirmation if order submitted after cutoff or needs non-standard delivery
What should be done if Delphi shows configuration issues?
Deep dive into issue, try refreshing Delphi or relinking item contract in suite, resolve before ordering
What are the complete billing code requirements for SSD Direct orders?
Chart of Accounts (2D), Company (ACS LLC), Location (site specific), Cost Center (1734), Account (64712), Product Line (0000), Channel (0000), Project (CAR#)
What are the criteria for determining when not to use Auto-fill in Delphi?
When not all items require full trailer, when items have different targets, or when groups have different internal targets
What is the complete process for validating cycle count discrepancies?
Compare on-hand balance vs count, calculate deviation %, verify usage against Hubble data, research if >30% and >$2500
What is the complete procedure for Mexico supplier orders?
Send email with site SPM/NIR emails, SPOC-site email, supplier POCs, include delivery time, PO#, and PDF/HTML version based on supplier
What is the full contingency process when both Delphi and Coupa are down?
Use combination of offline tools - PO template, tracker, manual emailing, plus terms & conditions documentation