Chapter 5
________ theory focuses on the needs that drive intrinsic motivation, which is longer lasting and has a more positive impact on task performance than extrinsic motivation.
a Need hierarchy
b Acquired needs
c Self-determination
d Motivator-hygiene
e Equity/justice
C
In your job search you have narrowed it down to two companies. One job offer is from a company that is offering great benefits in a town you’d like to live in and the other job offer is from a company that is offering a salary one and a half times as much as the other company along with a sign-on bonus. You decide to take the second job offer based on the financial rewards. What type of reward system do you value?
a extrinsic
b intrinsic
c results
d total
e self-serving
A
Cue Company’s Research & Development team has developed a new malaria treatment, and the company anticipates large profits over the next five years. Cue will supply 15 percent of the drug free of charge to people in poor countries. In addition, the company will sponsor employee volunteer teams to help build medical clinics in identified areas, with no loss of vacation time or pay. What system is Cue Company practicing?
a corporate deviance
b doing well and doing good
c shareholder responsibility
d attentional hyperactivity
e positive deviance
B
Macallan Financial investment makes decisions based on financial research, interviewing managers and employees at companies under consideration, and assessing the ________ by examining annual rankings contained in independent sources such as Fortune and Working Mother. These rankings measure communication, work-life balance, training and development, recognition for hard work and teamwork.
a potential for advancement
b success of the stock
c financial status of the company
d investment of social capital
e positivity of work environments
A
Karen is a recent high-school graduate with an excellent grade point average. After much thought, she decides to pursue a graduate degree in physics after she finishes her undergraduate degree and eventually become a professor. To attain this goal, she realizes that she must first study hard and do well in her undergraduate classes, then take the graduate entrance exam and apply to the best graduate programs in her field. Along the way, she wants to obtain an internship, as this will help her get into a quality graduate program. Which motivational mechanism of the goal-setting process does this scenario demonstrate?
a directing attention
b regulating effort
c increasing persistence
d fostering strategies and action plans
e receiving feedback
D
Valerie feels that she is paid a lower salary than other project manager in her field. In reality, her salary is 10 percent above the market rate of others in her field of work. She is experiencing
a organizational equity.
b positive inequity.
c negative inequity.
d positive equity.
e negative equity.
B
You know that it rained for forty days and forty nights. After it stopped raining, how many days was it before the Noah's ark rested on the mountains of Ararat?
A. 7
B, 130
C 140
D 150
D
Which of the following is not one of the most frequently experienced positive emotions?
a gratitude
b accomplishment
c amusement
d inspiration
e awe
B
During which stage of the five-stage development process does research show that conflict among group members is actually beneficial?
a Forming
b Storming
c Norming
d Performing
e Adjourning
A
Reinforcement schedules are particularly useful when an employee is
a missing quotas.
b learning a new skill.
c frequently absent from work.
d performing far above expectations for his or her job.
e feeling entitled to receiving a reward.
B
The perceived fairness of the processes used to make allocation decisions is called ________ justice.
a distributive
b procedural
c interactional
d interpersonal
e institutional
B
After a recent visit to the grocery store Emily received an email for an optional survey to rate her customer experience during that visit. She didn’t really have too much of an opinion and wanted the $5 coupon to be used toward her next visit if she completed the survey. She rushed through the survey and rated all categories as average. This can be described as which perpetual error related to performance evaluation?
a halo
b leniency
c central tendency
d recency
edcontrast effects
C
Joseph's brothers were jealous of him because Jacob, his father, favored him. They conspired to get rid of him, and put him in a pit. He was retrieved from the pit and sold for how many pieces of silver?
A 33
B 7
C 32
D 75
E 20
E 20
Which of the following statements about groups is not true?
a People who do not conform to group roles are given high status by the group.
b People often play multiple roles in their lives.
c Both task and maintenance roles are important to group effectiveness.
d Leaders can help groups function effectively by stepping in to perform roles the group has not undertaken on its own.
e Individuals frequently play more than one role in a group.
A
Belinda takes on the role of ________; she tends to mediate conflict through humor.
a follower
b gatekeeper
c commentator
d harmonizer
e compromiser
D
“How much do I value the rewards I receive?” This question addresses
a our valence.
b instrumentality.
c our inputs.
d our values.
e our outcomes.
A
Dr. Carroll carefully chose the final exams written by her best students to read first. They all received excellent grades. After these, she read the rest of the exams and graded most of them average or worse. This is an example of ________ perceptual error.
a halo
b leniency
c central tendency
d recency
e contrast effects
E
Jackson and Samuel both work for XYZ Company, in different departments. They discover a common interest in classic cars, and on weekends often meet up at car shows. They are probably providing ________ to each other.
a instrumental support
b informational support
c esteem support
d achievement support
e social companionship
E
When the Israelites were in the Promised Land, judges ruled them for many years. Many exciting stories are in the book of Judges. One of the judges was Tola. We know very little about him, but we do know how long he judged Israel. How many years was it?
A 10
B 20
C 23
D 33
E 50
C 23
Group members tend to be uncertain and anxious about such unknowns as their roles, the people in charge, and the group’s goals during the ________ stage.
a forming
b storming
c norming
d performing
e conforming
A
To enhance a worker’s expectancy, a manager could
a get to know what rewards employees value.
b set specific, measurable goals.
c link rewards to desired outcomes.
d give feedback and coach the employee.
e explain to the worker why he or she should trust the organization.
D
Accurately and appropriately monitoring and evaluating both ________ and ________ are critical components of effective performance management.
a intrinsic values; extrinsic values
b timeliness; technology
c progress; outcomes
d halo effect; leniency
e skills; experience
C
Which of the following is a benefit of purposefully building a fun work environment?
a optimism
b domination
c suppression
d weakness
e oppression
A
Sheila is a member of the community service group of her sorority. Traditionally, they pick a charity and run one fundraiser. Sheila suggests a new approach. In addition to the charity work, she wants to establish a new goal—that the members mentor inner-city children. Sheila is acting as
a energizer.
b coordinator.
c procedural technician.
d information seeker.
edinitiator.
E
Now that you have all the numbers, you can answer this final question with ease. Samson was a colorful judge of Israel. Once he set fire to the tails of foxes and set them loose in the cornfields of the Philistines. How many foxes?
A 100
B 200
C 300
D 400
E 500
C 300
The Lord spoke to Moses and asked him to regulate the duties of the Levites. At what age did the Lord tell Moses that Levites could retire from performing in the Tent?
A 75
B 65
C Never
D 105
E 50
E 50
Allen is really tired of hearing about political issues on Kara’s social media page. He makes the decision to unfriend her. This is an example of
a punishment.
b negative reinforcement.
c positive reinforcement.
d extinction.
e the law of effect.
D
Katie attended a party at her mother’s office. She really didn’t want to go and was not in a good mood. Her mother introduced Katie to her new assistant, Matthew. When Matthew said, “Hello,” Katie responded, “Hi, Michael.” Katie is acting in a(n) ________ manner.
rev: 10_09_2020_QC_CS-233941
a attentive
b mindless
c mindful
d ignorant
e spontaneous
B
Which three roles are especially important to groups?
a energizer, harmonizer, gatekeeper
b initiator, orienter, energizer
c coordinator, procedural technician, gatekeeper
d compromiser, commentator, evaluator
edopinion seeker/giver, standard setter, initiator
B
Hg is the chemical symbol of which element
A. Hydrogen
B. Helium
C Mercury
D Magnesium
E Neodymium
C Mercury