Intro to I-O
What is Industrial/Organizational (I/O) psychology?
The application of psychological methods and principles to the workplace
What are the four phases of the employee life cycle?
Job applicant, new hire, full-fledged employee, attrition
Grace stays at her company because she genuinely enjoys the work and identifies with the mission. This is an example of what type of commitment?
Affective commitment
Procedural justice refers to:
Fairness of processes used to make decisions
OCBs are best described as:
Voluntary actions that help the organization or coworkers
What is the difference between Industrial and Organizational psychology?
Industrial psychology focuses on efficient management of human resources, while organizational psychology focuses on individual/group behaviors at work
An organization recruits candidates for a summer internship using a university job board. Out of 100 applicants, 20 are ultimately hired. What is the yield ratio from applicants to hires?
20%
An employee reports:
“I don’t love this job, but leaving would be risky. I’d lose my pension, benefits, and job security, and there aren’t many alternatives.”
Which type of organizational commitment does this BEST represent?
Continuance commitment
Distributive justice refers to:
Fairness of outcomes (pay, promotions)
Absenteeism is defined as:
Frequent absence from work without valid reasons
An I-O psychologist is studying how onboarding and socialization practices help newcomers acquire the attitudes, behaviors, and knowledge needed to function effectively in an organization. Which branch of I-O psychology does this work fall under?
Organizational
Mark realizes that he is not a good fit for the company he currently works at. According to the Attraction–Selection–Attrition (ASA) model, what is the most likely outcome for Mark?
Mark will voluntarily leave the organization
An organization is conducting a company-wide pulse survey after a major restructuring. Leadership wants a quick snapshot of overall employee morale to identify departments that may be at risk for turnover, but they have limited time and cannot administer a long survey.
Which job satisfaction measurement approach is MOST appropriate?
Global approach
What are the three components of Expectancy Theory?
Expectancy, Instrumentality, Valence
Turnover intention refers to:
Plans to leave the organization
Organizational Psychology primarily focuses on what?
Individual and group behavior in formal organizational settings
What does Person-Job (P-J) Fit refer to?
The alignment between an individual’s KSAOs and those required to perform the job
Diagnoses specific problems or areas for improvement
Which motivational theory says people compare performance to a goal, evaluate feedback, and adjust behavior or goals?
Control Theory (Self-Regulation Theory)
Turnover refers to:
Actually leaving the organization.
What is the scientist-practitioner model?
The scientist–practitioner model is an approach where researchers create scientific research to guide and evaluate what decision-making in applied settings, and practitioners apply that research to their work environment.
What is the primary aim of recruitment in I/O psychology?
To generate a pool of highly qualified applicants who can fit well, perform better, and stay longer
Attitudes are comprised of what three components?
Cognitive, affective, and behavioral
Self-Determination Theory (SDT) says that people are most motivated and satisfied when what 3 basic psychological needs are met?
Autonomy, Competence, Relatedness