Jobs & Careers
Laws & Rights
Products & Techniques
Client Privacy & Safety
Growth & Professionalism
100

What does a salon assistant usually do?

Cleans, washes hair, helps the team

100

If a client pays for a haircut that goes wrong, this is what they have a legal right to ask for.

A refund or fix?

100

This is used to protect hair from heat when straightening.

Heat protectant spray

100

This personal information should never be shared without permission.

A client’s phone number or personal details?

100

Arriving on time and wearing the right uniform shows this.

professionalism

200

Which job is most likely to create hairstyles for TV shows or movies?

Film & TV Hair Stylist

200

This law gives all Australians protection when buying goods and services, including at a salon.

Australian Consumer Law

200

This colouring technique creates a soft, natural blend without harsh lines.

balayage

200

This should always be done before posting a photo of a client’s hair online.

What is asking for permission?

200

This type of extra learning helps you stay current in the industry.

Training or professional development

300

What does a barber do that’s different from a hairdresser?

Barbers usually focus on cutting short hair and shaving facial hair.

300

This organisation helps workers who are treated unfairly or underpaid at work.

What is the Fair Work Ombudsman?

300

This treatment is often used during bleaching to keep hair strong.

A bonding treatment

300

This protective item is placed on the client to protect their clothes.

A gown or cape?

300

Being open to feedback and improving your work shows this quality.

growth mindset

400

Why might someone choose to be a freelance hairdresser?

They like flexible hours, working for themselves, or traveling to clients.

400

True or False: A salon can share a client’s phone number with another client if they ask.

False? (It's a privacy breach.)

400

This cutting tool is best for removing bulk and adding texture.

What are thinning scissors?

400

If a client is burned by a hot tool, this must be done immediately.

first aid and reporting the incident. Run under cold water for 20 minutes

400

This organisation helps set industry standards and supports salon owners.

Australian Hairdressing Council (AHC)

500

What are two jobs where you don’t cut hair but still work in a salon?

Receptionist, Salon Owner, Cleaner, Product Rep, salon assistant

500

This document given to workers explains their responsibilities and their workplace rights.

 Staff handbook or contract

500

This chemical process changes the structure of the hair to make it curl or straighten.

What is a perm or chemical relaxer?

500

This law says businesses must protect the personal information of clients.

What is the Privacy Act or privacy law?

500

A worker who is kind, helpful, and works well with others shows this.

Teamwork or good work ethic?

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