Teamwork
A powerful unit of collective performance
What is a team?
The process of assigning managerial authority and responsibility to lower-level managers and employees.
What is delegating?
Posting information about job vacancies and qualifications internally.
What is internal recruiting?
Base pay, incentives, benefits
What are types of compensation?
The emotional intelligence trait that tends to be empathetic.
What is social awareness?
A collection of people
What is a group?
One who focuses on providing increased service to others.
What is a servant leader?
Type of appraisal that judges specific, observable aspects of performance like being on time for work.
What is a behavioral appraisal?
The process of increasing the number of tasks in a job to increase variety and motivation.
What is job enlargement?
The extent to which people like or dislike themselves.
What is self-esteem?
When individuals share information and coordinate efforts to achieve a collective outcome.
What is collaborating?
When effective leadership behavior depends on the situation at hand.
What is the contingency approach?
A way that employees find out how well they are doing.
What is feedback?
The process of strengthening behavior by withdrawing something.
What is negative reinforcement?
The belief that one's native country, culture, language, abilities or behaviors is superior to those of another culture.
What is ethnocentrism?
The conflict-handling style in which both parties give up something to gain something.
What is compromising?
A type of leadership that is a prerequisite to effective leadership.
When people are hired or promoted, or denied hiring or promotion, for reasons not related to the job.
What is workplace discrimination?
The process of building into a job such motivating factors as recognition and achievement.
What is job enrichment?
Process of interpreting and understanding one's environment.
What is perception?
Reciprocal faith in other's intentions and behaviors.
What is trust?
A feedback technique in which an employee is appraised by their boss, peers, subordinates, and possible clients.
What is a 360-degree appraisal?
Hiring for fit, providing quality onboarding, and offering great benefits.
What are ways to decrease turnover?
The extent to which a job allows an employee to make decisions about scheduling different tasks and deciding how to perform them.
What is autonomy?
The tendency to attribute to an individual the characteristics one believes is typical of the group to which that individual belongs.
What is stereotyping?