This theory take a rescriptive/dictatorial approach.
Leaders who follow this theory, believe the people they are leading: Have a natural dislike of work and will avoid it if possible.Must be convinced, threatened, and directed to make an effort to achieve the organizational goals and want security more than anything else.
What is Theory Y
100
The first factor of Herzberg’s Two-Factor Theory believes that achievement and recognition produce job satisfaction. It is related to performing the job and includes feelings of task accomplishment, autonomy, personal growth and development that come from the job.
What is a motivator or intrinsic factor
100
Name the three types of communication
What is verbal, non- verbal and written.
100
This is used to show the organizational structure of an organization
What is an organizational chart
100
A process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued, so that all can reach their potential and maximize their contributions to an organization's strategic goals and objectives.
What is diversity management
200
This is a leader who wants to achieve consensus through participation. This style builds trust, respect and commitment and works best when you want to get employees to "buy- in," achieve consensus, or receive input from employees.
What is a Democratic leader
200
This theory states that motivation is the result of outcome one seeks and one’s estimate that action will lead to the desired outcome.
What is Vroom's Expectancy Theory
200
Name one way to help make a decision (decision making tool)
What is either: Decision Tree, Grid analysis, Cost/Benefit analysis, Expected value analysis, List advantages and disadvantages, Research, Vote or Intuition.
200
This is a collection of tasks and responsibilities performed by an individual.
What is a position
200
What barrier is the process of using a few observable characteristics to assign someone to a pre-conceived social category
What is stereotyping
300
This theory has a belief in the unlimited potential of people approach. Leaders who follow this theory, believe the people they are leading: Will seek to spend energy on work. Commit to objectives if appropriate rewards are made. Will seek responsibility.
What is Theory Y
300
This theory believes that employee behaviors that lead to positive outcomes will be repeated and behaviors that lead to negative outcomes will not be repeated.
What is Skinner's Reinforcement Theory
300
List 2 Inhibitors to Effective Listening
What is either: Lack of concentration, Preconceived ideas, Thinking ahead, Interruptions or Tuning out.
300
This is a systematic study of a job to discover its specifications and skill requirements. It's the process of collecting job-related information.
What is a job analysis
300
The differences and similarities between individuals.
People have differences and similarities on all kinds of aspects, both visible and non-visible. (i.e. gender, age, sexual preferences, skills, learning styles etc. )
What is diversity
400
This theories' approach depends on individuals involved and needs of particular situation. Leaders who follow this theory, believe most of the people they are leading:
Can be happy at work. Will commit to organizational goals and exercise self control and will accept and seek responsibility.
What is Theory YX
400
The second factor of Herzberg’s Two-Factor Theory believes that factors will prevent dissatisfaction but do not lead to satisfaction. They are something given by the organization or manager and can be tangible or intangible.
What is Hygiene's or Extrinsic Factors
400
What percentage is the verbal component in a message?
What is 7 %
400
This is a group of related activities and duties which may be held by one or several employees.
What is a job
400
This barrier is the informal relationships that provide increased opportunities for men and reinforces a male culture.
What is the Old boys' network
500
This type of leader mobilizes people with an incredible level of enthusiasm and a clear vision. This is a visionary leader who gives people lots of leeway to innovate and take calculated risks provided that they move in the direction of the stated vision.
What is a Authoritative or Goal Oriented leader
500
The following needs represent what theory?
Self Actualization, Esteem (Ego) Needs, Social Needs, Safety & Security Needs and Physiological (Basic Survival) Needs.
What is Maslow’s Hierarchy of Needs Theory
500
Name the 7 steps of the decision making process
What is:
1. Define the problem
2. Determine causes of the problem
3. Identify alternatives
4. Select an approach to solve problem
5. Implement the plan
6. Monitor & Evaluate
7. Verify
500
A recognized list of functions, tasks, accountabilities, working conditions, and competencies for a particular occupation or job.
What is a job description
500
Name 2 strategic importances of ?Diversity Management
What is either: Changing workforce,
Importance of human capital,Diversity as a competitive advantage, Paradigm shift or Increasing role of work teams