________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.
What is Motivation?
100
The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is called job ________.
What is rotation?
100
Which type of group is most likely to be determined by the organizational chart?
What is formal group?
100
________ results in a level of performance that is greater than the sum of the individual inputs.
What is synergy?
100
In a communication process, the ________ initiates a message by encoding a thought
What is the sender?
200
According to Maslow's hierarchy of needs, what is a lower-order need?
What is safety?
200
_________________is a method of management where subordinates share a significant degree of decision-making power with their immediate superiors
What is participative management?
200
forming, storming, norming, performing, and adjourning
What are the five stages of group development?
200
What type of teams are more likely to be made up of employees from about the same hierarchical level but different work areas?
What is cross-functional?
200
Communication that takes place among members of work groups at the same level is known as ________ communication. It's also a type of pass on the American football field.
What is lateral?
300
________ refers to an individual's belief that he or she is capable of performing a task.
What is self-efficacy?
300
The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.
What is piece-rate
300
Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.
What is role conflict?
300
Effective teams begin their work by ________.
What is analyzing the team mission?
300
Generally, what is the best method of communication used for communicating a complex and lengthy message when the message has to pass through a number of people?
What is written communication?
400
This theory discusses four referent comparisons self-inside, self-outside, other-inside, other-outside
What is equity theory?
400
According to research findings, what is more likely to be motivating for the employees in the long run that supervisors can deliver with little or no cost?
What is recognition?
400
__________ is the adjustment of one's behavior to align with the norms of the group.
What is conformity?
400
Evidence shows that teams that switch from a competitive to a cooperative system do not immediately ________ - despite the fact they should have learned this in kindergarten.
What is share info.
400
When the information we have to work with exceeds our processing capacity, we experience this.
What is information overload?
500
In this theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the performance-reward relationship.
What is expectancy theory?
500
DOUBLE POINTS: True or False: Skill-based pay encourages employees to concentrate on one or two highly desirable skills.
What is False?
500
The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.
What is groupthink?
500
_________is an asset for teams where tasks require a variety of viewpoints
What is diversity?
500
In ________ cultures, people rely heavily on nonverbal and subtle situational cues in communicating with others, and a person's official status, place in society, and reputation carry considerable weight.