What is Org. Behavior
One of the three basic levels of management understanding related to organizational behavior:
Individual factors
Interpersonal group factors
Organizational factors
Diversity that is readily observable
Surface-level diversity
Right behaviors and decisions as being guided by the rules, duties, and norms of conduct agreed on by a community or society
Deontology
Also known as intelligence, or innate cognitive ability
General mental ability or GMA
Focuses on providing the individual with feedback based on observable behavior
Behavioral approach
The ability to be aware of, control, and express one's emotions
Emotional intelligence
The first major U.S. legislation passed to address employee rights and prohibit discrimination in the workplace
Title VII of the Civil Rights Act
Guides behavior not on right or
wrong but on authenticity
Existentialism
The degree to which a person focuses on goals and works toward them in a disciplined way
Conscientiousness
Sees learning as an interpretive process and an intentional and conscious activity
Constructivist approach
Psychological theory that outlines a tiered model of human needs
Maslow's Theory of Hierarchy
People tend to favor others more who can be considered to be in the same
In-group
You think and act in a manner congruent with
your morals and beliefs
Personal integrity
People’s belief in their ability to control their functioning and events that affect their lives
Self-efficacy
Schedule that rewards behavior at random times
Variable
Analysis, vision, action, and control are all part of this process
Strategic management process
Organizations that are focused on developing and managing a diverse work force and its policies
Proactive
Organizational-level actions that go beyond the goal of
generating profit to focus on improving the social well-being of community members and sustaining an environment in which a good organization operates
Corporate Social responsibility
Challenges us to understand human
behavior by examining both the person and the situation and includes the
following main components
Interactional Approach
An individual’s “inner desire to make an effort”
Motivation
Open System Theory's three categories
Inputs, throughputs, outputs
The unconscious or conscious application of (accurate or inaccurate) knowledge of a group in judging a member of the group
Stereotyping
Model includes Formalism, Conventionalism, and Interpretivism
Pfleegor and Seifried etho-conventional decision makind model
Occurs when we make external attributions for our failures aka we take credit for our successes but blame others for our failures
Self-serving bias
Comprises SMART goals setting
Specific, Measurable, Attainable, Relevant, Time-framed