The field of study that investigates the impact that individuals, groups and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization's effectiveness.
What is an organizational behavior?
100
The field of organizational behavior has three main goals.
What are understand, predict and manage?
100
The process of making sense of the world; in other words, each person's view of reality
What is perception?
100
Emotions - intense feelings that are directed at someone or something
Moods - feelings that tend to be less intense that emotions and that lack a contextual stimulus
Brainstorming, Electronic Meetings, Evaluating Group Effectiveness
What are group decision making techniques?
300
Communication (the four management types are traditional, communication, network, Human Resource)
What is the most effective management type?
300
Cognitive, Affective, Behavioral
What are the three components of attitude?
300
Utlitarianism - based solely on the outcome
Rights - consistent with fundamental liberties and privileges
Justice - imposing and enforcing rules fairly and impartially
How are ethics considered in decision making?
300
Employee has to project one emotion while simultaneously feeling another.
What is emotional dissinance?
300
Generate positive synergy through coordinated effort. The individual efforts result in performance that is greater than the sum of the individual imputs.
What are Work Teams?
400
Psychology, Social Psychology, Sociology, Anthropology
What are the contributing disciplines of organizational behavior?