Diversity in Organizations Ch#2
the biological heritage people use to identify themselves is known as
race
The degree to which people identify psychologically with their jobs and consider their perceived performance level important to self-worth
Job Involvement
mood dimension consisting of positive emotions such as excitement, enthusiasm, and elation at the high end with boredom, depression, and fatigue at the low end
positive affect
This framework is the most widely used instrument in the world. Respondents are asked a series of situational questions and their answers are categorized on four scales to determine personality type
Myers-Briggs Type Indicator
the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment
Perception
additional set of cultural characteristics that often overlaps with race is
ethnicity
The group that is shaped by environmental awareness, diversity, and the rise of social media
Generation Y
anger, contempt, enthusiasm, envy, fear, frustration, disappointment, embarrassment, disgust, happiness, hate, hope, jealousy, joy, love, pride, surprise, and sadness are all examples of this
emotions
The sum total of ways in which an individual reacts to, and interacts with, others—described in terms of measurable traits
Personality
Drawing an overall impression based on a single characteristic, such as intelligence, sociability, or appearance.
Halo Effect
refer to any characteristic that makes people different from one another
Diversity
This describes an intention to behave in a certain way toward someone or something
Behaviour
involves identifying and modifying the emotions you feel
Emotional regulation
The ability to measure personality traits to help managers select appropriate employees and better match workers to jobs
Measuring Personality
Judging an individual based on the perception of a group to which the target belongs.
Stereotyping
a policy ensures that all citizens can maintain their identities, acknowledge and celebrate their ancestry, and still have a sense of belonging in Canada
Multiculturalism
Employees’ beliefs in the degree to which they influence their work environment, their competencies, the meaningfulness of their job, and the perceived autonomy in their work
Psychological Empowerment
(AET) demonstrates that employees react emotionally to things that happen to them at work, and this reaction influences their job performance and satisfaction
affective events theory
What are the Dark Triads personalities?
Machiavellianism
Narcissism
Psychopathy
The limited information-processing capability of human beings makes it impossible to assimilate and understand all the information necessary to optimize
Bounded Rationality
makes everyone more aware of and sensitive to the needs and differences of others
Diversity management
refers to any incompatibility that an individual might perceive between two or more attitudes, or between behaviour and attitudes
Cognitive Dissonance
At zero input, when no stimulus is provided, most people experience a mildly positive mood. In fact, positive moods tend to be more common than negative ones
positivity offset
What are the Big Five Model personalities?
Openness to Experience
Conscientiousness
Emotional Stability
Agreeableness
Extraversion
The basic premise is that social category membership defines the individual, at least in part. People belong to many social categories that vary in importance to them (for example, ethnic, professional, religious, special interest), and each comes with norms defining how one should think, feel, and behave
Social Identity Effects