Introductions To OB
At its core,________ analyzes the effect of social and environmental factors that affect the way employees or teams work. The way people interact, communicate, and collaborate is key to an organization’s success. By analyzing and understanding these parameters, you can leverage __________ to improve the effectiveness and efficiency of your workforce. It can also help you achieve the following organizational and work culture goals.
Organizational Behaviour
Not being legally defensible is one of the major weaknesses of this, most popular, personality typing exercise.
MBTI - Myers Briggs Type Indicator
Last week , a normally poor performer did something terrific and their past performance is forgotten. They scored much better on their performance review than they would have otherwise.
This is an example of ___________
Recency bias
If you believe that mergers typically have negative consequences such as layoffs and organizational politics, then you will form negative feelings towards mergers in general or about a specific planned merger in your organization.
This is an example of two dimensions of_________
Attitudes
If a company has a strict tardiness policy, with specific punishments if employees are repeatedly late, that policy must apply to every person at every level.
This is an example of enforcing _________ justice
procedural
•Be aware of perceptual and diagnostic limitations
•Fight against pressure to look decisive
•Maintain “divine discontent” (aversion to complacency)
•Discuss the situation with colleagues -- see different perspectives
Ways to improve problem identification skills
This type of capital include communication skills, education, technical skills, creativity, experience, problem-solving skills, mental health, and personal resilience.
Human Capital
A standard measure of fairness in any workplace is whether people get paid equally for their work. Research shows pay disparities between race and gender persist, and this gap is most significant for women of color. Without a strategy to eliminate these wage gaps, you risk perpetuating pay inequality.
This is an example of a potential lack of ___________justice
Distributive
Susan has an interview with Company ABC at 1pm. She catches the train and when she is getting off, she gets pushed by another passenger who is running for another train. In the process, Susan twists and sprains her ankle. Filled with pain but desire, she hops along as best as she can to get to the interview on time.
When she arrives, she is over 15 minutes late. Fred and Louise who are the interviewees say to each other, ‘she’s late and not very punctual. I don’t know if we can trust her to come to work every day on time’. ‘It must be something in her character’.
This is an example of ________________
Fundamental Attribution Error
an employee didn’t get a promotion he thought he deserved; a co-worker got it instead. The employee’s _________ toward his supervisor is illustrated as follows:
Attitude
if you're stressed about finances, or job security, higher elements such as a sense of purpose from your role are more difficult to motivate you.
This is an example of________
Needs hierarchy theory
_______ do two things: they help you assess how things work and they help you make better decisions. These two concepts underlie everything you do.
They can also inhibit your ability to see situations as new and unique.
Mental models
This type of capital includes such traditional things as buildings, hardware, software, processes, patents, and trademarks. In addition, structural capital includes such things as the organization's image, organization, information system, and proprietary databases.Jan 1, 2015
Structural Capital
These (and more) are examples of _______in Canada
Individual Rights
Physical attributes such as weight, hair, and eye color contribute to perceptions of attractiveness. Research has revealed that attractiveness may affect perceptions tied to life success and personality.2 This suggests that perceptions of attractiveness may influence a number of other traits, which provides evidence of the __________.
Halo Effect
These are all examples of ___________
strategies for managing stress in the workplace
You can support achievement as motivation by providing challenging work to this group of people. They gain satisfaction from successfully completing difficult tasks. Giving them challenging assignments helps to engage and stimulate their intellect. Because this group gains motivation from achievement, they can work well independently and with other overachievers. Achievers appreciate honest and constructive criticism. Provide them with regular feedback so they can determine the actionable steps they need to take to improve their efforts.
This statement is based on ___________
Learned Needs Theory
The following are examples of _________________
employee involvement in decisions
The characteristics of an ______ organization, if it's healthy, include active interaction with their surroundings. They solicit feedback from customers and potential customers with surveys, market research and evaluations. They also try to influence their environment through marketing, advertising and lobbying legislators.
Open System
According to Hofstedes Index, in country ranking high in _________, such as Malaysia (100), team members will not initiate any action, and they like to be guided and directed to complete a task. If a manager doesn't take charge, they may think that the task isn't important.
Power Distance
those who see themselves as intelligent expect that others will notice their insightfulness and so are inclined to pursue activities that require intelligence
This is an example of__________
self verification
A line worker in a manufacturing plant is pretty happy with their job. They are paid fairly, they feel included in the team, and they have good goals that they believe they can achieve. The line worker is able to deliver on their goals, and meets the expectations of their manager.
This is an example of what relationship?
job satisfaction and productivity
Examples of __________ techniques include incentive plans, wages, bonuses. Unproductive behavior is reduced or extinguished through disciplinary procedures, and at last resort the threat of termination.
Behaviour Modification
Assume you’re given tasks to complete that you may consider a lower priority. Rather than using all of your effort to complete each task perfectly, you can simply complete them quickly while meeting the necessary standards. You can now put a majority of your energy toward a project you believe is more important.
This is an example of_______
satisficing
____________ can be defined as a system which creates an environment in a business that allows an employee greater involvement and responsibility. Employees are seen as valued partners of the business which makes it possible to create and maintain competitive advantage because of the commitment of the employees to help the business succeed.
HWPS - High Performance Work Systems
You are riding in a trolley without functioning brakes, headed toward a switch in the tracks. On the current track stand five people who stand to be killed if the trolley continues on its path. You have access to a switch that would make the trolley change to the other track, but another individual stands there. That person is certain to be killed if the switch is activated.
This is an example of __________
Utilitarianism in ethics dilemmas
In a study done in 1951, in New York (where housing was desegregated), white study participants reported lower prejudice than white participants in Newark (where housing was still segregated).
This is an example of _______________
Contact Hypothesis
Imagine that a coworker unexpectedly delivers your morning coffee to your desk. As a result of this pleasant, if unexpected experience, you may feel happy and surprised. You then decide to volunteer to help a colleague on a project you weren’t planning to work on before.
This is an example of ________
emotions driving behaviour
People work harder when they believe the added effort will help them achieve a goal and be rewarded. As a manager, if your team is unmotivated, it may be because: They don't value the rewards associated with the work you're doing.
This is an example of _________
Expectancy Theory
-Using A Coin As A Flathead Screwdriver
-Digging With A Fork
-Brainstorming
-Mind Maps
These are examples of ___________
divergent thinking