Organizational Identity
Social Relationships
Leadership
Review
Conflict
100
Central, distinct, and enduring dimensions of an organization
What is organizational identity
100
It is usually the primary reason given for a conversation. Some examples include: persuading, gathering information, instructing, informing, selling and teaching.
What is task goal
100

a research approach that focuses on the physical, cognitive, or psychological characteristics (e.g. traits, abilities, dispositions, etc) that result in leadership effectiveness and/or emergence.

What is the trait approach to leadership

100

These theorists identified aspects of organizational culture that were prevalent in high-performing companies 

Who are Peters and Waterman

100

the interaction of interdependent people who perceive incompatible goals

What is conflict

200
a feeling of oneness with the organization
What is identification
200
The skills to manage the flow of communication, such as appropriate turn-taking and topic switching
What is Interaction management skills
200
This type is used when the leader tells her employees what she wants done and how she wants it done, without getting the advice of her people.
What is the autocratic style
200
Socialization that occurs before entry into the organization

What is anticipatory socialization

200

This approach is effective when the other party is the expert or has a better solution.

What is accommodating?

300
hear from employees talking about their company so you can see yourself like them and picture yourself working there
What is the common ground technique
300
(a) Job instructions (b) Job rationales (the reasons justifying particular jobs) (c) Information on procedures and practices (d) Feedback on performance of subordinates (e) Indoctrination message (intended to convey the organization’s cultural values and assumptions and build employee identification).
What is downward communication
300
this model assumes that leaders have relatively stable motives (or traits) and that these must be matched to certain situational characteristics for effective leadership.
What is the contingency/situational approach to leadership
300

Control is built into the technologies used in an organization

What is technological control

300

This approach is very effective when the atmosphere is emotionally charged and you need to create some space

What is avoiding?

400
pitting “us against them”
What is the identification by anti-thesis technique
400
The tendency for org discourse to be more conversational, informal, and democratic, with less formality and fewer power markers
What is discourse conversationalization
400
This type of leaders are best suited to highly favorable and high unfavorable situations.
What is task oriented leaders
400

power is based on a system of rational legal rules and the connection of these rules to rewards and punishments

What is bureaucratic control

400

This apporach can be effective for complex scenarios where you need to find a novel solution

What is collaboration?

500
Artifacts that capture the essence of the organization, such as logos, colors, mascots, fonts, and styles of architecture.
What is "unifying symbols"
500
This relationship between leader and members is characterized by a high level of mutual trust, respect and support
What is in-group relationship
500
Challenge the process Inspire shared vision Enable action Model the way Encourage through rewards
What is transformational leadership
500

when members of work group reward and punish each other for conformity to group values

What is concertive control

500

This approach may be appropriate for scenarios where you need a temporary solution, or where both sides have equally important goals

What is compromising?

M
e
n
u