Learning organizational norms and values is part of the employee onboarding process
What is organizational socialization
This theory aims to create the greatest good for the greatest number
What is the Utilitarian Theory?
If you're in a group, you may not be part of the consensus
What is groupthink?
A self-righteous belief by decision-making groups that they are reproach
What is Illusion of Morality?
As an employee, you should be able to find this information in instruction manuals or from the local expert
What is Synoptic Knowledge?
The U.S. Constitution created a democratic republic but organizations don't always follow
What is Organizational Democracy?
You might think dignity, autonomy and informed consent is a right
What is the Theory of Rights?
In making a decision, you might want to orientate yourself to the problem at hand
What is orientation
This group pretends that its members all agreed but behind the scenes is descension
What is Groupthink?
Sometime book knowledge isn't enough so you have to improvise
What is Improvisational Knowledge?
You think you and your best friend are not getting along
What is Perceived Conflict?
The Justice League would abide by this theory when fighting crime
What is the Theory of Justice?
You might make some people angry during this decision-making stage
What is conflict?
They think their group has a purpose but it's more about the social aspect
What is a Symbolic group?
You and I have a disagreement
What is Interpersonal Conflict?
You make plans to deal with this conflict with your best friend
What is Felt Conflict?
Sometimes being fair isn't all that easy to determine when following this theory
What is the Theory of Justice?
Eventually, your group will arise with a decision to the problem
What is emergence?
Employees searching a higher need in the workplace might be affected by this
What is the Affective Theory of planning and decision making?
Your team and my team are at odds even though we work for the same company
What is Intergroup Conflict
Now you take action, putting your plans to use
What is Manifest Conflict?
Some toe the company line by using ethical language to justify unethical behavior or silence dissent
What is abuse of ethics?
Once a decision has been make, your group will need support
What is reinforcement?
We think information should always flow upward and downward
What is the Cognitive Model?
Coke and Pepsi don't like each other, neither do Chick-Fil-A and Raising Cane's
What is Organizational Conflict?