The Scandal & Fallout
ASA Model & Broader Concepts
Implementing Change
Organizational Interventions
Company Culture
100

This California government agency filed the 2021 lawsuit that sparked the public scandal.

What is the California Department of Fair Employment and Housing (DFEH)?

100

Organizations will pick a candidate that closely aligns with the internal culture, fulfilling this part of the ASA model.

What is selection?

100

A three-step model involving unfreezing, change, and refreezing.

What is Lewin’s Three-Step model?

100

Confrontation meetings would allow for people to voice their greivances improving employee...

What is empowerment?

100

These cultures are resistant to change and fail to adapt to social/ethical shifts.

What are inert cultures?

200

The type of culture that the lawsuit said Activision Blizzard had.

What is "toxic frat boy" culture?

200

One who does not fit into the internal culture of a company will be pushed out, fulfilling this part of the ASA model.

What is attrition?

200

Activision Blizzard made leadership and policy changes, fulfilling this step of Lewin's model.

What is change?

200

Without intervention, the toxic environment would impact this type of commitment.

What is affective commitment?

200

These cultures invest in their employees and value change.

What are adaptive cultures?

300

The 3 main issues outlined in the lawsuit.

What are sexual harassment, gender discrimination, and a lack of HR intervention?

300

Employees are drawn to companies that align with their values or personalities, illustrating the...aspect of the ASA model.

What is attraction?

300

The public backlash and lawsuit displayed the issues of Activision Blizzard to the public, forcing the company to recognize the need for change, following the...step of Lewin's model.

What is unfreezing?

300

This phrase is used for a planned, long-term, organization-wide effort aimed at improving an organization’s effectiveness, efficiency, and health through strategic interventions.

What is organizational development intervention?

300

Activision Blizzard had this type of culture at the time of the lawsuit.

What is inert culture?

400

The motivational theory that the women of Activision Blizzard would apply when comparing their outcome/input ratio to their male colleagues.

What is equity theory?

400

A lack of HR intervention and failure to act on complaints reduced...

What is psychological safety?

400

Announcing the implementation of confrontation meetings is the...step of Lewin's model.

What is "change"?

400

Organizational development interventions help improve this 3-letter acronym.

What is DEI?

400

Adaptive cultures create a culture where workers do not settle for the "good enough" option when making decisions, reducing the...style of decision-making.

What is satisficing?

500

In the context of this class, Activision Blizzard lacked this type of justice the most.

What is interpersonal justice?

500

To maintain the culture of Activision Blizzard at the time of the lawsuit, this heuristic would have been used in the selection process.

What is similarity heuristic?

500

Activision Blizzard wanted to hold more people accountable to ensure long-term change, following the...step of Lewin's model.

What is refreezing?

500

Intergroup training and team-building workshops help with this type of conflict.

What is relationship conflict?

500

Inert cultures are dangerous because their resistance to change will encourage ideas that maintain the status quo, leading to this type of thinking.

What is groupthink?

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