Social Identity & Organizational Identification
This theory explains how people define themselves through membership in groups.
What is Social Identity Theory?
O’Reilly says culture is a system that controls what people do. This is called a ______.
What is social control?
“Who we are” as an organization is called this.
What is organizational identity?
Leadership that models moral behavior and enforces ethics is called this.
What is ethical leadership?
Schein says culture is made of shared ______ that guide how members think and act.
What are assumptions or beliefs?
According to Ashforth & Mael, this feeling of “oneness” drives belonging, motivation, and cohesion.
What is organizational identification?
A strong culture is intense and has this, meaning most people agree on it.
What is agreement or consensus?
How members think outsiders see the organization is called this.
What is external image?
Ethical leaders build trust by giving and receiving this.
What is reciprocity?
Hofstede’s two big dimensions of national culture are Power Distance and this.
What is Uncertainty Avoidance?
These are things like a group being unique, prestigious, or compared to other groups that make you identify with it.
What are group characteristics or distinctions?
Mahler says culture acts like this, shaping how people understand information and problems.
What is a filter?
Changing how the organization sees itself or the past is called this.
What is revisionist history?
The quality of the relationship between a leader and an employee is measured by this theory.
What is Leader-Member Exchange (LMX)?
Cooperrider & Whitney focus on this positive, strengths-based approach to change.
What is Appreciative Inquiry?
Leaders help people feel connected to the organization through stories, rituals, and this.
What is role modeling?
O’Reilly describes 3 stages of commitment: compliance, identification, and this deepest stage.
What is internalization?
After big crises, old habits and ways of thinking often stay the same. This is called ______.
What is cultural inertia?
Leadership that happens between people and focuses on connection and collaboration is called this.
What is relational leadership?
One of Hofstede’s organization types, common in structured countries with low hierarchy, is called this.
What is Well-Oiled Machine?
Organizational identification is different from commitment or following goals because it’s about this.
What is perception or feeling part of the group?
Leaders can help organizations learn by questioning assumptions and encouraging this kind of thinking.
What is reflection or thinking carefully?
Real change requires leaders to go beyond new rules or procedures and change these.
What are norms or culture?
Leaders who are ethical and relational create this kind of culture.
What is a positive or collaborative culture?
In Appreciative Inquiry, leaders ask questions about this to make the organization better.
What is what works well or strengths?