Background
In the News
100

What is organizational decision making?

The process where organizational units make a decision on behalf of the organization

100

What is Thomas Cook?

international travel group

200

Who makes strategic decisions?

CEO, board of directors, top management team

200

Who was the biggest rival to Thomas Cook?

TUI

300

Who makes tactical decisions?

managers

300
Where did TUI expand while Thomas Cook did not?

Cape Verde

400

Who makes operational decisions?

employees

400

What year was Thomas Cook liquidated?

2019

500

What are the three categories of decision making?

strategic, tactical, operational

500

What are some reasons Thomas Cook liquidated?

didn't adapt, offer exclusive products, expand online market

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