Part 1
___________uses ideas from social sciences to help organizations improve their strategies, structures, and processes. It focuses on making workplaces more effective and supportive for employees.
what is Organizational Development
this role is effective when it demonstrates the ability to build strong relationships, uses relevant skills and experience, maintains clarity about their role, and applies a flexible, diagnostic approach to each situation.
What is the role of an OD practitioner
this type of conflict management approach is typically used only when disagreements are severe and cannot be resolved by the individuals directly involved.
what is third-party conflict resolution
these teams can offer benefits such as increased autonomy and job satisfaction, but may also face challenges like conflict or coordination issues.
What are self-managed work teams?
these initiatives improve physical and mental health, increase job satisfaction, reduce stress and absenteeism, and enhance overall productivity
What are employee wellness programs (Quality of work life programs)
This group in Organizational Development includes individuals or teams who are directly impacted by or can influence the success of a change initiative, such as employees, managers, and clients.
What are OD stakeholders
this technique is a qualitative method of data analysis used during diagnosis to identify and examine forces that support or resist a change initiative.
What is force-field analysis
these interventions are designed to improve group task performance, strengthen interpersonal relationships, and enhance problem-solving abilities within teams.
what are teambuilding interventions
these organizational factors play a key role in influencing employee engagement, shaping how individuals feel, behave, and perform at work.
What are Leadership and Culture
this theory suggests that motivation depends on an individual’s belief that effort will lead to performance, performance will lead to rewards, and those rewards are valued.
What is expectancy theory
In the general model of planned change, this phase involves collecting and analyzing information to understand current problems, identify root causes, and determine areas for improvement.
What is the Diagnosing phase
Motivating Change, Developing Political Support and Sustaining Momentum are all key qualities associated with designing and implementing this action to improve organizational effectiveness
what are OD interventions
what is one challenge or “dilemma” that can arise when conducting large-group interventions, such as issues related to voice, structure, egocentrism, or emotional contagion?
What are Dilemmas of large-group interventions
according to Herzberg’s Two-Factor Theory, achievement, recognition, and responsibility are examples of this type of factor.
What is a motivator
VUCA is the acronym for
What is volatile, uncertain, complex, and ambiguous.
this type of change focuses on making small, continuous improvements over time rather than large-scale, radical transformations.
What is incremental change
these interventions focus on improving interpersonal relationships, communication, and group dynamics to enhance team effectiveness within an organization.
what are Human Process Interventions
this type of learning involves questioning and changing underlying assumptions, often leading to deeper, transformational change.
what is double-loop learning
this is a key reason why Business Process Reengineering (BPR) efforts may fail, often due to poor leadership and lack of alignment within the organization.
what is poor leadership and lack of alignment
This leadership role involves communicating early successes and connecting them to goals
What is Enabling
this type of change involves a fundamental, organization-wide shift that significantly alters culture, strategy, or structure rather than making small adjustments.
What is Transformational Change
this approach to measurement involves collecting data from the same variables or groups repeatedly over time to track progress and assess the impact of change efforts.
What is longitudinal measurement
mutual motivation, equality of power, or open communication are all key factors of this type of resolution.
what is conflict resolution
this acronym refers to organizations that emphasize employee empowerment, participation, and shared decision-making to improve performance.
What are High- Involvement Organizations (HIOs)
Traditional OD practices are rooted in which of the following approaches?
What is Humanistic values and behavioral science