Employee Characterisitcs
Motivation & Communication
Power & Politics
Groups & Teams
Diversity & Change
100
Technical Skills, Human Skills, Conceptual Skills
What are Essential Management Skills?
100
A systematic way to utilize goal-setting that includes goal specificity, participating decision-making, explicit time period, and performance feedback
What is a Management by Objectives or MBO?
100
The capacity one person has over the other person to get them to do what they want.
What is power?
100
Subclassifications of groups
What are formal and informal?
100
Surface Level and Deep level
What are the two major forms of workplace diversity?
200
Communication
Where do Effective Managers spend the greatest percentage of time?
200
Distributive Justice, Procedural Justice, Interactional Justice
What are the three components of Organizational Justice?
200
Personal Power and Formal Power
What are the bases of power?
200
The five stages of group development model
What are Forming, Norming, Storming, Performing, Adjourning?
200
Teach managers about laws; see that diverse workforce better serves diverse markets; take into account personal differences
What are three components of effective workforce programs that encourage diversity?
300
Defined by Gut feelings, Individual Observation, Common Sense
What is Intuition?
300
A motivator driving job satisfaction
What is Pay?
300
How tasks are formally divided, grouped, and coordinated.
What is Organizational Structure?
300
Team holds itself accountable both individually and as a team.
What is minimizing social loafing?
300
Activities that are proactive and purposeful: an intentional, goal-oriented activity
What is Planned Change?
400
Psychology, Sociology, Anthorpology, Social Psychology
What disciplines contributed to the development of Organizational Behavior?
400
Job Rotation and Job Enrichment
What are two ways jobs can be redesigned?
400
A structure characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single perons, and little formalization.
What is Simple Structure?
400
A process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them
What is Negotiation or Bargaining?
400
Forms of resistance to change
What is Overt & Immediate, Implicit & Deferred?
500
general attitude toward one's job; a positive feeling of one's job resulting from an evaluation of its characteristics?
What is Job Satisfaction?
500
Merit Based Pay; Piece-rate Pay; Bonuses
What is one type of variable pay?
500
Where organizational cultures begin.
What is with the founder of the organization?
500
A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about
What is the Definition of Conflict?
500
A collection of planned interventions, built on humanistic-democratic values, that seeks to improve organizational effectiveness and employee well-being.
What is Organizational Development?
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