Fundamentals Organizational Values Decision Making Ethical & Legal Issues Cross Cultural & Social

100

What are ethical dilemmas?
These represent conflicts in values.

100

Who, in a 2002 poll, ranked last on the “who do you trust scale.”
Chief Executive Officers

100

What approach to ethical decision making focuses on how people actually make ethical decisions.
Illustrative Approach

100

What is reciprocity?
Refers to the fairness of exchanges: “You did this for me and I’ll do that for you.”

100

Who are collectivists
Define themselves in terms of their group memberships and their contributions to the success of those groups

200

What is moral awareness
This refers to recognizing the existence of an ethical dilemma.

200

What is the “moral person” component of ethical leadership.
Tells employees how the leader is likely to behave.

200

What approach to ethical decision making focuses on what decision an individual should make.
Prescriptive Approach

200

What is true.
Discrimination occurs whenever something other than qualifications affects how an employee is treated.

200

What is High power distance
Reflects acceptance of inequality and respect for social status or class boundaries.

300

What is duty-based
In this perspective, social responsibility is seen as appropriate because it is “the right thing to do.”

300

What is percentage of information that passes through the grapevine is accurate according to research.
70 to 90%

300

What states that an ethical decision should maximize benefits to society and minimize harms.
Principle of efficacy

300

What is the approach to formal corporate ethics initiatives is proactive and inspirational.
Values approach

300

Which country would be least corrupt according to the annual Corruption Perception Index (CPI)
Denmark

400

What are the three components that are used to define “fairness.”
The components reciprocity, equity, and impartiality.

400

What do you need to do when designing a policy manual
Important policies should be communicated in short brochures.

400

What continuous performance evaluation is categorized under which of the four drivers of employee engagement?
Rewards and recognition

400

What is the approach to formal corporate ethics initiatives focuses on required behavior or obeying the letter of the law.
Compliance approach

400

What is Civil society
Groups interested in business ethics (such as the media, not-for-profit organizations, academic institutions, and religious and political groups).

500

What is ethical behavior.
Principles, norms, and standards agreed upon by society

500

What do you do when communicating a code of conduct
Focus on values that should guide decision making.

500

What is groupthink
Group members conform to the group’s decision and are unwilling to express disagreement

500

Who instituted the idea that consumers have the right to safety, right to be heard, right to choose, and right to be informed.
John F. Kennedy

500

Which of the following is legal according to the Foreign Corrupt Practices Act (FCPA) passed in 1977?
Grease payments to lower-level government officials

Organizational Ethics and Social Responsibility

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