Needs Assessment
A ________________ is a process used to determine which employees need training and what the content of their training should be.
needs assessment
A __________________ states what a trainee should be able to do or know after receiving training.
learning objective
True or False: Training design is a factor that affects transfer
TRUE
The __________ is the variable that is manipulated in an experiment.
independent variable
A consulting firm introduces a new leadership training program designed to enhance managerial skills among its junior managers. The firm plans to assess the impact of this program on leadership effectiveness. If the firm measures leadership skills using a standardized assessment tool among all junior managers just before they start the leadership training and again immediately after the training ends, which type of research design is being used to evaluate the program’s effectiveness?
pretest-posttest design
The three levels of a needs assessment
Organizational level, job level, person level
What are the 3 characteristics of a well-written learning objective?
Well-written learning objectives have a condition, behavior, and criterion
(lower/higher) levels of motivation are typically associated with (lower/higher) levels of transfer.
higher, higher OR lower, lower
The __________ is the variable that is measured in an experiment.
dependent variable
A financial services company is exploring the effectiveness of a new stress management program aimed at improving employee productivity and well-being. The HR department randomly assigns employees to either participate in the stress management program or continue with their usual activities without additional training. After the program concludes, the company measures productivity and stress levels. Which type of research design is being used to evaluate the program’s effectiveness?
control group posttest only design
A(n) __________________ focuses on is where the organization sees themselves now and where they hope to be in the future.
organizational analysis
Below is a learning objective for a Canvas training for university professors:
Given a device capable of accessing Canvas, trainees will create an effective quiz, as measured by having at least 10 multiple choice questions.
Which part of the learning objective represents the desired capability or behavior?
create an effective quiz
A customer service training for Walmart employees requires some employees to pretend they are angry customers and for other employees to help solve their problems. Based on the context provided, this scenario is an example of which training method?
Role play
In this randomized trial, researchers compared a group of people who met their spouses online with a group who met their spouses offline. They found that those who met their spouse online had similar levels of marital satisfaction to those who met their spouse offline. How many levels are there for the variable 'meeting location'
2
In response to quality control concerns, a manufacturing plant introduces a new precision training program. One group of employees receives the traditional training, while another group undergoes the new program. At the end of the training period, the quality of the products from both groups is assessed. The comparison of defect rates between the two groups will reveal the efficacy of the new training, with the expectation being that the group that received the new training has a lower defect rate.
This is an example of a ____________ design.
control group post-test only design
A(n) _______________ determines who needs training and what KSAOs need to be developed.
person analysis
Below is a learning objective for a Canvas training for university professors:
Given a device capable of accessing Canvas, trainees will create an effective quiz, as measured by having at least 10 multiple choice questions.
Which part of the learning objective represents the condition?
given a device capable of accessing Canvas
________________ is a training course or program that combines an E-learning method with a traditional method of classroom delivery, such as lecture.
blended learning
In this randomized trial, researchers compared a group of people who met their spouses online with a group who met their spouses offline. They found that those who met their spouse online had similar levels of marital satisfaction to those who met their spouse offline. Is this a between-groups or within-groups design?
between-groups
A corporation introduces a new onboarding process aimed at increasing employee engagement. To assess its effectiveness, half of the new hires undergo the new onboarding process, while the other half continue with the traditional method. Both groups complete an engagement survey before and after their respective onboarding experiences. What type of experimental design does this scenario describe?
control group pretest-posttest design
A(n) ______________ is a method for describing jobs and/or the human attributes needed to perform them.
job analysis
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Below is a learning objective for a Canvas training for university professors:
Given a device capable of accessing Canvas, trainees will create an effective quiz, as measured by having at least 10 multiple choice questions.
Which part of the learning objective represents the criterion?
At the end of an ADA guidelines training, employees are tested on their knowledge of the American's with Disabilities Act. The I-O psychologist appears to be measuring which type of criteria?
learning criteria
What are the three criteria needed to make a causal claim?
1) Covariance (As one variable changes, so does the other)
2) Temporal Precedence (The IV comes before the DV)
3) The experiment has internal validity (there are no confounds / third variables explaining the observed relationships)
Transfer is typically guaranteed to happen, making training evaluation less important than other steps for creating effective training programs.
FALSE