Personality
What is personality determined by?
Personality is determined by nature (hereditary) and nurture (environment).
According to equity theory, what is the input/output ratio?
The relationship between what the employee puts into their job, and what they get out of it.
What is the difference between groups and teams?
Groups are simply a collection of two or more people where teams are two or more people working interdependently over a period of time on a common goal.
What are the two ways a change program fails?
Wrong solution and wrong implementation strategy
Who knows someone's personality best?
External observers (friends, colleagues, even acquaintances) tend to be more accurate in evaluating our personalities.
What is Extrinsic motivation?
Motivation that stems from the work environment external to the task.
When a cumulative score increases in a group setting compared to individual performance is an example of what?
Evidence of progress gain.
What is the shape of a diffusion curve?
S Shaped
What does The 5 Factor Model of Personality test for?
Openness to Experience, Conscientiousness, Extraversion, Agreeableness, Neuroticism
What is the result of a perverse incentive?
The behavior that is rewarded, as opposed to the behavior wanted
What are the five stages of Tuckman’s Stages of Group Development?
Forming, Storming, Norming, Performing, Adjourning
What is the most important point on a diffusion curve?
Tipping Point
What are two problems with the Myers-Briggs Personality Test?
Possible answers: It is not reliable (50% of people who take it again 5 weeks later get a different outcome), It is not valid (few relationships between type and workplace outcomes), forces bi-modality (either/or), creates false opposites
What are motivating characteristics that all jobs should have?
Skill variety, Task identity, Task significance, Autonomy, Feedback
What are the two basic kinds of norms?
Descriptive and Prescriptive
What are the 5 archetypes of people in a diffusion curve?
Mavens, Brokers, Pragmatists, Conservatists, and Resistors
What is the fundamental attribution error?
A cognitive bias that causes people to overemphasize a person's personality traits and underestimate external factors when explaining their behavior.
What are the four pathways to building high quality connections?
Playing, Trusting, Task Enabling, Respectfully Engaging
What is a problem of coordination?
Social Loafing
Where should a supporter change focus their efforts?
On the “fringe” (not friends or foes)