Safety & Readiness
This orientation topic covers chemical hazard communication and the safe handling of hazardous materials.
HAZCOM
This topic helps leaders and members understand their expected roles, responsibilities, and competencies.
Roles and Responsibilities
This system provides the overall framework for how General Motors organizes and improves manufacturing work.
GMS
This overview emphasizes building quality into the process instead of relying only on final inspection.
BIQ, or Built-In Quality
This production approach delivers material or work when it is needed rather than building unnecessary inventory.
Just in Time
This activity involves observing work areas for hazards and opportunities to improve safe behaviors.
Safety Observation Tour, or SOT
This process helps employees understand available jobs and select or qualify for work assignments.
Job Selection
This topic focuses on creating consistent methods and reducing variation in how work is performed.
Standardization
These standards define the expected quality level for the product or process.
Product Quality Standards, or PQS
What must be established before a process can be improved?
Standard
This topic addresses safe work practices involving vehicle airbag systems.
Health and Safety Airbag Training
This topic establishes how employees receive information, participate, and raise issues as a group.
Team Meetings
This topic defines the agreed method, sequence, and expectations for completing a job.
Standardized Work
This group of checks supports quality confirmation and verification at the station.
C.A.R.E
This visual signal calls attention to a problem and helps the team respond quickly.
Andon
Before production begins, this process confirms that people, equipment, materials, and the process are ready to run safely.
Operational Readiness
When an employee raises a safety or workplace concern through the proper path, this process helps move the concern to the right level.
Employee Safety Concern Process
This workplace organization approach uses order, visual management, and disciplined housekeeping.
5S
This record follows vehicle information and required documentation through the process.
Vehicle History Card and Manifest
These automated systems and vehicles move or store material with guided controls.
ASRS and Guided Vehicles
This process examines what happened after a safety event so causes and follow-up actions can be addressed.
Incident Investigation
This topic establishes clear, professional communication practices when using plant radios.
Radio Etiquette
This training explains why correct fastener torque is essential for securing parts and protecting product quality.
Plant Torque Essentials, or Torque 101
This standardized audit checks a daily sample of completed vehicles against common quality standards to provide customer feedback.
GCA, or Global Customer Audit
This approach identifies the cause of a problem and develops countermeasures instead of only correcting the symptom.
Problem Solving