The beginning
Pacific Garden Rescue Mission
What is the name of the shelter Mel Trotter visited and then worked at in Chicago
Family Promise
Who is our partner in providing shelter for families in need?
90 Days
When will I receive my first evaluation?
A series of corrective actions aimed at improving performance and engagement of staff.
What is progressive discipline?
1900
What is the year Mel Trotter Came to Grand Rapids Michigan and opened the first shelter here?
Young men 18 - 24 years of age
Who do we serve in our Youth Engagement Space?
Traveling through the departments of Mel Trotter on a series of field trips called "ride-alongs"
What is our Passport Program?
Avoiding romantic relationships, not sharing drugs or alcohol, not borrowing, selling, buying, or signing legal documents.
What are guest boundaries?
We believe everyone is made in the image of a God who loves and has a plan for them—and therefore— deserves value, dignity and respect.
What is our Why?
People experiencing homelessness, who identify as transgender
Who do we serve in our R&R Shelter?
Schoox
What is the name of our online training portal?
An conversation a leader has with their staff to help guide them in how we do things so they are more aligned with MTM culture.
What is coaching?
City Rescue Mission
What was the original name of the Mel Trotter Ministries?
Step-up
What is the name of our recovery program?
A trifold checklist of each training topic covered during daily training with my trainer.
What is a Roadmap?
No absences or tardies, positive behavior, eager to learn, abides by the rules
What is expected of new staff in the first 90 days of employment?
57
What is the number of rescue missions Mel Trotter helped found during his 40 years as the leader of our mission?
Medical
What services are offered in our clinic?
The document where you can find your dress code, how to call in late or sick, and certain specifics about my department.
What is my department manual?
Approaching workplace conflict by speaking to the person, being curious rather than critical, using I statements.
What are steps of our Matthew 18 Principal?