The beginning
What do we do?
Training
Policies
100

Pacific Garden Rescue Mission

What is the name of the shelter Mel Trotter visited and then worked at in Chicago

100

Family Promise

Who is our partner in providing shelter for families in need?

100

90 Days

When will I receive my first evaluation?

100

A series of corrective actions aimed at improving performance and engagement of staff.

What is progressive discipline?

200

1900

What is the year Mel Trotter Came to Grand Rapids Michigan and opened the first shelter here?

200

Young men 18 - 24 years of age

Who do we serve in our Youth Engagement Space?

200

Traveling through the departments of Mel Trotter on a series of field trips called "ride-alongs"

What is our Passport Program?

200

Avoiding romantic relationships, not sharing drugs or alcohol, not borrowing, selling, buying, or signing legal documents.

What are guest boundaries?

300

We believe everyone is made in the image of a God who loves and has a plan for them—and therefore— deserves value, dignity and respect.

What is our Why?

300

People experiencing homelessness, who identify as transgender

Who do we serve in our R&R Shelter?

300

Schoox

What is the name of our online training portal?

300

An conversation a leader has with their staff to help guide them in how we do things so they are more aligned with MTM culture.

What is coaching?

400

City Rescue Mission

What was the original name of the Mel Trotter Ministries?

400

Step-up

What is the name of our recovery program?

400

A trifold document has each training topic covered during daily training with my trainer.

What is a Roadmap?

400

No absences or tardies, positive behavior, eager to learn, abides by the rules

What is expected of new staff in the first 90 days of employment?

500

68

What is the number of rescue missions Mel Trotter helped found during his 40 years as the leader of our mission?

500

Medical, Vision, Chiropractic

What services are offered in our clinic?

500

The document where you can find your dress code, how to call in late or sick, and certain specifics about my department.

What is my department manual?

500

Approaching workplace conflict by speaking to the person, being curious rather than critical, using I statements.

What are steps of our Matthew 18 Principal?

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