Pricing
Stock/Problem
Misc Stuff
Stuff and thangs
Digital Orders
100

much much did prices increase on 9/15 for screen printed products?

What is 4%

100

can we keep oos items on hold for customers?

what is yes

100

these covid-19 anti-mask and anti-vax designs are approved

what is "Designs that are COVID-19 vaccine OR mask related that question science or express personal opinions on getting the vaccine are within guidelines "

100

what does the new change in the SMS encourage customers to do?

what is "text or email instead of calling"
100

What is the minimum for digital orders now?

What is 1

200

These orders are affected by the pricing increase

What is Bulk, Singles, Fundraising, GOF orders

200

should we be proactively offering to keep items on hold for out of stock?

what is no

200

these covid-19 anti-mask and anti-vax designs are denied

what is "Designs that discourage others from getting vaccinated, or include statements that are demonstrably false and impact matters of public safety are outside of guidelines "

200

what recent specialty product was lauched with PCNA this month?

What is "Roots hoodies"

200

What is the order profile for a digital order of 45 items?

What is basic, upload or hcp

300

the amount of days we will honor original pricing offered to customers, without AM approval

What is 30 days

300

when should we log an error on the shipper?

What is if a package is damaged and the product inside is damaged as well

300

Beginning Thursday, 9/16, Vendor Team will enter notes in orders at risk of delay or that are already delayed that will either confirm that VT is

what is "aware/working with the decorator on next steps or provide a tentative new due date. "

300

Can we combine the roots hoodies with other embroidered items?

What is "not today satan!"

300

We can unclaim high color singles orders for HCP due to the high color counts?

What is no, we should review

400

How much did embroidered apparel and hats increase?

What is no increase

400

What new attribute was recently added in the problem section to better understand how frequently delivery dates are missed

what is "caused delay" attribute

400

The following scene has been added that will primarily be used by Logistics Services to log and Vendor Team to review with the intention of identifying trends and working through them with our decorator network sooner.

what is "printer - labels created no movement"

400

What is the fastest turn time for a fix now?

What is 9+ days

400

The digital art team is listed as redrawer for digital orders

What is no, they will be listed as processor

500

Why are we emailing customers about their refund or fundraising checks?

What is to ensure they are cashed or get a check reissued

500

if we unpost an order, how many days could this delay the order?

What is 3-7 days

500

What is now considered "full color" on some products? (How many ink colors?)

What is 3+ colors

500

What do you have to do in order to get a PPS delivered to your home?

What is get manager approval + written consent

500

What are the 2 digital print methods that receive pretreat?

What is LoD and and DoL-PW

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